Project Coordinator

Louis Cason

Charlotte, NC 360-***-**** **********@*******.***

LinkedIn: linkedin.com/in/louiscason

IT PROJECT COORDINATOR TECHNICAL PROJECT COORDINATOR

Project+ Certified Enterprise Technology Deployments Infrastructure Migrations Cross-Functional Leadership

PROFESSIONAL SUMMARY

IT professional with 20+ years of experience coordinating enterprise technology deployments, workstation migrations, and infrastructure initiatives across healthcare, financial services, and manufacturing environments. Proven track record of managing schedules, coordinating stakeholders and vendors, tracking deliverables, documenting project activities, and supporting large-scale technology implementations.

Demonstrated success leading migration projects involving more than 2,000 endpoints, supporting over 1,000 users, and coordinating deployments across multiple locations and international teams. CompTIA Project+ certified with strengths in stakeholder communication, project coordination, risk resolution, and technology delivery.

KEY ACHIEVEMENTS

Coordinated migration and deployment initiatives involving 2,000+ endpoints across multiple organizations.

Supported 1,000+ users across office, remote, and virtual environments.

Managed deployments spanning 21 locations in three states.

Participated in international technology initiatives involving teams in the United States, Germany, and the Czech Republic.

Supported office consolidation and merger initiatives through technology planning and implementation coordination.

Partnered with executive leadership, vendors, and cross-functional teams to deliver successful technology initiatives.

CORE COMPETENCIES

IT Project Coordination

Project Documentation

Project Scheduling & Tracking

Requirements Gathering

Technology Deployments

Cross-Functional Collaboration

Infrastructure Migrations

Vendor Coordination

Stakeholder Management

Executive Communication

Risk Identification & Resolution

Change Management

ServiceNow

Microsoft 365

Azure

Active Directory

Remote & Hybrid Workforce Support

Incident & Escalation Management

PROFESSIONAL EXPERIENCE

NOVANT HEALTH via WIPRO via AXIOM TECHNOLOGIES

Field Support Technician – Project Coordination & Deployment Support

Charlotte, NC February 2024 – June 2025

Coordinated deployment and configuration of technology assets in a healthcare environment while ensuring user readiness and minimal business disruption.

Managed multiple project tasks simultaneously and maintained project documentation and implementation records.

Partnered with medical staff, technical teams, and leadership to resolve issues and meet deployment timelines.

Delivered end-user training and supported adoption initiatives.

Coordinated activities among stakeholders to ensure successful implementation of technology solutions.

RUSHMORE LOAN MANAGEMENT SERVICES

Desktop Support Specialist II

Irvine, CA May 2021 – December 2022

Supported technology initiatives serving more than 1,000 users across office, remote, and virtual environments.

Coordinated software deployments, hardware refreshes, and system upgrades.

Collaborated with Telecom, Information Security, Citrix, Facilities, and management teams on enterprise projects.

Assisted with office consolidation and merger initiatives by coordinating implementation activities and providing technology recommendations.

Maintained project documentation and tracked activities through ServiceNow.

Supported executive leadership and VIP users during critical business initiatives.

Assisted with Azure transition planning and software lifecycle management.

RUSHMORE LOAN MANAGEMENT SERVICES via LANI

Windows 10 Migration Specialist

Irvine, CA August 2020 – May 2021

Coordinated enterprise Windows migration activities, including scheduling, deployment, and stakeholder communications.

Assisted in planning and execution of workstation upgrade initiatives.

Coordinated with vendors and internal teams to ensure successful project delivery.

Maintained project documentation and tracked implementation progress.

SAFRAN via KELLY IT

Migration Technician

Long Beach, CA November 2019 – March 2020

Participated in enterprise migration initiatives involving more than 700 computer systems.

Coordinated with international teams in Germany, the Czech Republic, and the United States.

Managed upgrade schedules and communicated project status to end users and stakeholders.

Ensured project milestones and deployment deadlines were achieved.

RESIDENTIAL DESIGN SERVICES

Desktop Support Level 1 / Migration Specialist

Anaheim, CA September 2016 – March 2018

Coordinated migration of more than 600 computers across 21 locations in California, Nevada, and Arizona.

Managed deployment schedules and communicated project updates to business stakeholders.

Tracked incidents and implementation activities using SysAid.

Collaborated with business users and technical teams to support successful project execution.

HOAG HOSPITAL via TEKSYSTEMS

Desktop Support / Migration Technician

Newport Beach, CA March 2016 – June 2016

Participated in migration initiatives involving more than 700 systems.

Gathered user requirements and coordinated deployment activities.

Maintained project documentation and supported successful hardware and software implementations.

ADDITIONAL CONTRACT ASSIGNMENTS

California Resource Corporation – End User Support Technician

UCLA Medical Center – Desktop Support Technician

St. Mary's Medical Center – PC Refresh Technician

EDUCATION

Associate of Science – Computer Network Technology

Bellingham Technical College

CERTIFICATIONS

CompTIA Project+

CompTIA Network+

CompTIA A+

MILITARY SERVICE

United States Army

E-4 Specialist MOS 11C Infantry Mortarman

Demonstrated leadership, teamwork, adaptability, and performance under pressure.

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