Office Manager & Multilingual Administrative Professional

Bella Kutscher

Forest Hills, NY *****

917-***-**** *************@*****.***

QUALIFICATIONS

Highly organized and detail oriented

Strong oral and written communication skills

Ability to multitask and thrive in a busy environment

Fluent in English, Russian, and Hebrew

PROFESSIONAL EXPERIENCE

Young Israel of Forest Hills, NY — Office Manager 09/2023 – 06/2025

Managed the day-to-day operations of a busy synagogue office, ensuring efficient administrative support for clergy, staff, and congregants

Served as the primary point of contact for members, visitors, vendors, and community organizations, providing exceptional customer service

Coordinated facility rentals for weddings, bar/bat mitzvahs, meetings, and community events from booking through payment

Prepared and distributed weekly newsletters, community announcements, and synagogue communications

Maintained membership records, databases, and confidential files with accuracy and discretion

Processed invoices, tracked payments, managed office expenses, and assisted with bookkeeping and financial recordkeeping

Coordinated donor acknowledgments, fundraising letters, journal advertisements, and event-related mailings

Scheduled appointments, meetings, and synagogue events while maintaining organizational calendars

Ordered and managed office supplies, coordinated with vendors, and ensured smooth office operations

Worked closely with clergy, board members, volunteers, and committees to support synagogue programs and special events

Handled incoming phone calls, emails, and correspondence, resolving member inquiries professionally and efficiently

Assisted with permits, inspections, and administrative compliance matters related to synagogue operations

Aaron Jewelry, NY — Sales Associate 01/2021 – 06/2023

Provided superior customer service to customers and enthusiastically sold high-end jewelry lines

Ensured proper presentation, organization, storing and replenishment of stock

Gave customers outstanding support by understanding their needs, recommending the right products, services and resolved customer issues as they arose.

Executed daily/weekly/monthly sales goals

Managed administrative work through filing, inventory, customer follow-up and familiarizing myself with Fine Jewelry and company policies.

Contacted vendors, other stores, and utilized the company website to fulfill customer special orders.

Computed sales and total purchases using a point of sales system that processed cash, credit, and checks.

Citibank, NY — Personal Banker 10/2006 – 10/2008

Supported new and existing customers in opening new accounts

Cross sold bank products and services to increase sales and revenue

Greeted and interfaced with customers to facilitate daily banking transactions, provided exceptional customer service, and addressed account and service concerns

Maintained a strong understanding of Citibank’s policies, standards and procedures to ensure the security of bank and client assets

Behrman Communications, NY — PR Associate 04/2004 – 06/2006

Wrote all press materials and bios

Aggressively pitched long leads, weeklies, dailies and all trade publications

Planned and executed Beauty Editor events

Secured Editor visits

Weber Shandwicky, NY — Account Coordinator 08/2001- 03/2004

Drafted bios and fact sheets

Heavily pitched media

Conducted in-depth internet research and executed all aspects of consumer new business presentations

Planned special events such as the launch of Vanilla Coke

Composed monthly press clip books and reports

Daily media monitoring for all accounts

Assisted and directed all interns

EDUCATION

Queens College, Flushing, NY 06/2000

Bachelor of Arts and Sciences

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