Virtual Assistant & Real Estate Operations Expert

Page Innis

**** ****** ******, **** ** Brookline, MA 617-***-**** ****.*****@*****.***

Professional Summary

Reliable and proactive Virtual Assistant with 15 years of experience managing administrative, communication, and organizational tasks in fast-paced environments. Proven ability to work independently with minimal supervision. Proficient in Google Workspace, Microsoft Office, Zoom, Canva, and CRM platforms. Strong background in real estate operations, digital marketing, and client communication.

Core Competencies

Email & Calendar Management • Appointment & Meeting Scheduling • Document Creation & Organization • Customer Communication & Issue Resolution • Social Media Content & Scheduling • CRM Management & Lead Tracking • Newsletter & Email Campaigns • Client & Stakeholder Liaison • Canva Graphic Design • Multitasking & Time Management

Professional Experience

Virtual Administrative Support & Real Estate Operations Gibson Sotheby's International Realty Boston, MA 2007–Present

• Managed email inboxes, digital calendars, and scheduling for appointments, showings, and meetings

• Created and maintained documents, spreadsheets, reports, and presentations using Google Docs and Microsoft Office

• Developed and distributed newsletters and email campaigns through Constant Contact and Active Pipe

• Managed social media content for Instagram, Facebook, and Pinterest, and designed branded graphics with Canva

• Acted as primary liaison among clients, vendors, agents, and stakeholders throughout all transaction stages

• Administered CRM systems, including Real Scout and Active Pipe, to track leads and automate follow-up communications

• Processed and organized transaction documents with Dotloop and Skyslope

Sales Associate — CB2 Boston, MA Delivered high-quality customer service and supported daily operations and team communication in a fast-paced environment.

Instructor — American Red Cross Cambridge, MA Scheduled and facilitated training sessions, and managed logistics, materials, and participant communications.

Promotions Coordinator — Maverick Records New York, NY Coordinated campaigns, events, and press outreach, and managed logistics and communications with multiple stakeholders.

Technical Skills

Google Workspace • Microsoft Office • Zoom • Canva • Slack (adaptable) • ChatGPT • Constant Contact • ActivePipe • RealScout • MLS • Dotloop • Skyslope • Instagram • Facebook • Pinterest

Education & Certifications

B.S. in Psychology — New England College Graduate coursework in Marketing and Digital Communication — Suffolk University

Certifications: Canva Design Essentials, Digital Marketing & E-Commerce, Social Media Management, Intro to Social Media

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