Optometric Technician and Office Administrator
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MONICA
JOHNSON
***********@*****.***
Port Huron, MI 48060
Motivated and dedicated professional with experience in office administration, sales, and as an Optometric Technician Supervisor. Skilled in patient testing, assisting doctors with daily tasks, and managing electronic health records. Seeking a new career opportunity to further enhance my skills and contribute to a dynamic team. PROFESSIONAL SUMMARY
SKILLS
Strong work ethic and a
willingness to learn new things.
•
Office administration and sales
expertise.
•
Optometric technician skills,
including patient testing and
collaboration with doctors.
•
Proficient in computer
operations.
•
• Paperwork management
• Appointment Setting
• Patient testing
• Insurance Billing
• Insurance processing
• Work Order Preparation
• Customer Education
• Patient Recordkeeping
• Optical Measurements
• Retinal Photography
• Color vision testing
• Refraction techniques
• Optometric Equipment Operation
• Reliability
Ross Medical Education Center
01/2008
Medical Billing and Coding and
Office Administration
EDUCATION
WEBSITES, PORTFOLIOS, PROFILES
• https://www.linkedin.com/in/monica-johnson-3776557b ACCOMPLISHMENTS
• Supervised team of 3 staff members.
• Resolved product issue through consumer testing. LensCrafters - Optometric Technician Supervisor
06/2016 - Current
Eye Care Specialist - Office Administration
05/2010 - 01/2016
WORK HISTORY
Supervise and lead a team of optometric technicians. - Conduct patient testing to ensure accurate diagnosis and treatment. - Collaborate with doctors to support daily tasks and patient care. - Handle phone inquiries and provide exceptional customer service. - Maintain electronic health records for efficient record-keeping.
•
Conducted office administration duties, ensuring smooth daily operations. - Engaged in sales activities, providing excellent customer service. - Handled computer-related tasks and managed phone communications.
•
Available upon request
REFERENCES
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