Direct Support Professional and Educator

TROY SHEFFIELD

*************@*****.***, 860-***-****

CERTIFICATIONS

First Aid/CPR

DDS Medication Administration

Physical and Psychological Management (PMT)

PROFESSIONAL PUBLICATION

“East Asian Thought” (“The Tao of Eugene O’Neill: O’Neill’s Analysis of Eastern Philosophy in The Tao House Plays.”) Critical Companion to Eugene O’Neill: A Literary Reference to his Life and Work. Ed. Robert M. Dowling. Vol. 2. New York: Facts on File, Inc. 2009, pp. 577-81.

EDUCATION

University of Connecticut, West Hartford, CT

Master of Arts, Education (May 2008)

GPA: 4.0

Inquiry Project: Expanding an Intergroup Relations Program between Suffield High School and Hartford Public High School

Central Connecticut State University, New Britain, CT

Bachelor of Arts, English, minor in Philosophy (May 2007)

Graduated Summa Cum Laude

GPA: 3.90/4.00

Class Rank: 26/1529

PROFESSIONAL EXPERIENCE/EMPLOYMENT

Whole Life, New London, CT; Direct Support Professional (April 2026-present)

Assist elderly adults with developmental disabilities in a group home setting with activities of daily living including showering, toileting, and hygienic practices. Complete household chores to ensure a clean, sanitary living environment. Assist individuals with prescribed treatments including providing guidance with physical therapy regimens, recreational activities, and learning strategies.

Order, receive, and administer and accurately document medications; transport individuals to medical and therapeutic appointments and provide documentation in accordance with HIPPA standards.

Provide thorough documentation and written communication with team members to ensure the needs of all individuals are met.

Horizons, Inc., South Windham, CT; Supported Living Coach (October 2017-March 2026)

Assisted adults with developmental disabilities of varying levels of need in group home settings and in the community. Incorporated positive support practices to encourage healthy choices and provide accompanying documentation on progress related to daily living tasks, budgeting, recreation, and fitness, etc., according to Individualized Plans. Attended regular meetings and implement strategies to best serve the needs of our individuals and assist them with living with as much independence and autonomy as possible.

Planned and implemented various recreational activities including physical activities (disc golf, mini golf, pickle ball, swimming), social activities (dances, live music events, trips to the movies), and creative projects (various arts and crafts) and documented the success of these endeavors in order to facilitate future planning.

Ordered, picked up, administered, and accurately documented medications; transported individuals to medical and therapeutic appointments and provided documentation in accordance with HIPPA standards.

Provided emotional support and guidance during behavioral incidents, including prevention intervention and de-escalation, with documentation as per Behavioral Support Plans.

Delta-T Group, Middletown, CT; Independent Contractor (May 2016-October 2017)

Substitute Teacher and Paraprofessional for all levels Pre-K through grade 12.

Long-term Substitute Mathematics Instructor at Hartford Juvenile Detention Center (April 2017-June 2017).

Long-term Substitute Assistant Instructor at Public Safety Academy Magnet School (January-April 2017).

Long-term Reading Instructor at New Haven Job Corps (October-December 2016).

Increased student engagement and understanding in Science, English Language Arts, and Mathematics. Most New Haven Job Corps students achieved a TABE reading post-test score increase of 1.5 grade levels or better under my instruction.

Walgreens, East Hartford, CT; Shift Manager (October 2014-August 2015)

Handled opening and closing procedures, cash management, loss-prevention duties, delegated tasks, and provided customer service and problem-solving.

Managed a retail team at a high-volume location and consistently led the team to exceed sales goals by upwards of 10% each month.

Target, Manchester, CT; Front-End Supervisor (August 2013-October 2014)

Managed opening and closing procedures, training, coaching, and monitoring team members, customer service, and problem-solving.

Implemented sales incentive programs and contests to improve store credit/debit card conversion rates, led my team to exceed expectations, doubling quotas of store card applications in December and May.

Educate Online, Baltimore, MD; Online English Language Arts Instructor (January 2013-February 2015)

Delivered reading and writing lessons online to students K-12 and Higher Education, assessed progress, reviewed prior knowledge, differentiated instruction, and tracked academic quality and curriculum fit for lesson planning.

Recognized as “Distinguished Educator” in all observations and promoted to teaching Higher Education students within six months.

Marketing Solutions, Hartford, CT; Account Executive (August 2012-January 2013)

Direct sales, client relations, quality assurance, marketing research, and delivering presentations to Sales Representatives.

Maintained accurate records of processed orders and geographical territories for efficient coverage.

Suffield Public Schools, Suffield, CT; Substitute English Teacher, Grades 9-12 (October 2011-June 2012)

Implemented lessons and assessments, managed classroom, and provided thorough feedback on lesson completion.

Catherine M. McGee Middle School, Berlin, CT; Full-time Integrated Language Arts Instructor, Grade 7 (Augst 2008-June 2009)

Planned and implemented daily Language Arts lessons using Student-Centered Learning techniques, focusing on writing organization, critical thinking, and active reading strategies.

Differentiated instruction and assessments for various learning styles, utilizing multimedia and SmartBoard features for engagement.

Mary Hooker Environmental Studies Elementary Magnet School, Hartford, CT; Long-term Substitute/Summer School Teacher, Grades 7 and 8 (May 2008-July 2008)

Planned and implemented daily Language Arts lessons, focusing on comparing and contrasting short fiction and poetry, developing reading skills, and teaching math lessons on fractions, decimals, and percentages during Summer School.

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