Alondra Gonzales
Peoria, AZ
***************@*****.***
Experience
Virtually Brooks, Virtual Assistant, July 2025 - Present
● A virtual assistant for a variety of different clientele and businesses.
● Proficient in adapting to each client's needs while building problem-solving skills.
● Developed an expertise in administrative duties, comfortability with each client's programs, and experience with CRM tools and Microsoft Office. Mountain Ridge Church, NextGen Worship Leader, February 2024 - Present
● A leader and director of two worship teams of 14 student volunteers. Focused on recruitment, development, and equipping students’ to grow in their musical and leadership skills.
● Designed and implemented intentional,creative, and interactive worship sets that engaged elementary, junior high, and high school students.
● Developed meaningful relationships with students and fostered a culture of inclusion and discipleship.
● Managed relationships with other ministry teams and churches. Grew in communication and cross-collaboration with other ministry teams and churches. The Boyer Baker, Front of House/Baker, July 2023 - February 2024
● Expert in product knowledge to provide accurate recommendations for each customer's needs. Promoted new and seasonal products to enhance awareness and sales.
● Abided by service speed requirements without compromising quality of products. Ensured lobby and third-party orders all received the same excellent service.
● Further developed customer service expertise. Handled customer complaints and resolved issues professionally and promptly.
Donutsville, Front of House Sales, June 2020 - January 2023
● As a barista in the front of the house, provided quality customer service experiences and developed multi-tasking skills.
● Assisted management by making schedules and training employees. Gained experience in how to complete inventory, ordering, and stocking.
● Created a positive, welcoming, and engaging environment for both customers and team members.
Education
Scottsdale Community College, Associates in Arts, 2021-2023 - Diploma Sunrise Mountain High School, 2016-2020 - Diploma
Skills
Administrative Duties, Communication, Customer Service, CRM Tools, Leadership, Microsoft Office, Problem Solving, Teamwork.