Sales & Logistics Client Development Leader

GABRIEL IBARRA

************@***.*** 219-***-**** Whiting, IN 46394

Personal

Summary

Highly organized, results-driven sales professional with 15+ years of experience in logistics, automotive sales, and management. Strong background in building client relationships, developing new business, and leading high-performing teams. Skilled communicator with proven ability to operate effectively in fast-paced environments while maintaining a positive and solutions- focused approach.

Skills New and used vehicle sales

Customer needs assessment and relationship

building

Lead generation, follow-up, and pipeline

management

Negotiation and deal closing

Loan application structuring, FICO score and

income analysis

Funding process coordination with lenders

and banks

Contract completion and compliance

Backend product sales (warranties, GAP

insurance, add-ons)

CRM software (DealerSocket, VinSolutions,

AutoManager)

Appointment scheduling and sales tracking

Team supervision, coaching, and

performance management

Recruitment, interviewing, and training of staff

Sales reporting, KPI analysis, and workflow

optimization

Inventory management and operational

oversight

Conflict resolution and customer problem-

solving

Educating customers on vehicle features and

financial products

Professional Work

Experience

Sales Representative 09/2023 - 11/2025

AutoSavvy Merrillville Merrillville, Indiana

Made 50–100 outbound and inbound calls/emails daily to engage prospective customers and follow up on leads

Greeted customers upon arrival and provided a welcoming, professional dealership experience Identified customers' needs, preferences, and budget to match them with the most suitable vehicles

Client Sales Professional 02/2022 - 03/2023

CDL1000 Chicago, IL

Researched and identified companies with logistics and freight needs to generate new business opportunities

Contacted prospects and built strong relationships to develop and grow a personal book of business

Coordinated and tracked shipments, ensuring customers were consistently updated and informed

Client Sales Professional 03/2020 - 10/2022

Echo Global Logistics Chicago, IL

Identified potential clients by researching companies with ongoing logistics needs Reached out to prospects and cultivated long-term partnerships to expand a personal client portfolio

G

I

Monitored shipments throughout the delivery cycle and provided timely updates to customers Sales Professional 10/2019 - 02/2020

Christian Chevrolet Merrillville, IN

Scheduled appointments with customers interested in new or pre-owned vehicles Assessed customer needs and preferences to guide them toward informed financial and purchasing decisions

Educated customers on all features and functions of their selected vehicles Managed ongoing follow-up to maintain relationships and support future sales opportunities Sales Manager 07/2017 - 06/2019

Zeigler Chevrolet Schaumburg, IL

Supervised and supported a team of 20+ sales representatives daily Verified scheduled appointments and contacted previous-day prospects to maintain a strong sales pipeline

Distributed qualified leads to sales staff and ensured timely follow-up to maximize opportunities Coordinated the funding process between customers, lenders, and the dealership, and helped close deals when needed

Conducted interviews and evaluated candidates to fill vacant sales positions Sales Manager/Finance Manager 06/2016 - 06/2017

Sherman Dodge Skokie, IL

Managed and supported a team of 15 sales representatives on a daily basis Structured financing applications based on customer income, credit profile, and FICO scores Coordinated the complete funding process between customers, lenders, and the dealership Prepared and finalized financing contracts while presenting and selling backend products from the dealership menu

Packaged deals accurately and submitted them to banks for approval Sales Manager/Finance 06/2015 - 04/2016

WEBB Hyundai Highland, IN

Managed 12 sales representatives on a daily basis. Structured applications based on customer's income and FICA scores Completed the funding process between customers, lenders, and the dealership Conducted interviews for new candidates to fill vacant sales positions Completed financing contracts and sold back end products off of dealership menu Packaged deals and sent them to banks

Business Owner 10/2012 - 01/2014

Refinery Bar & Grill Whiting, IN

United States Army 10/1999 - 10/2001

Education Associate's: Criminal Justice

Calumet College of St. Joseph's Whiting, IN

References References available upon request.

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