Assistant Property Leasing & Evictions Manager

Lisette Ponce

Assistant Manager

Spring Hill, FL 34606 +1-352-***-**** *******.*******@*****.*** Professional Summary

I am a detail-oriented person with over 8 years of experience in the leasing industry. I am fluent in both English and Spanish with over 30 years of customer service experience which has allowed me to build strong relationships with prospective and current tenants.

Willing to relocate: Anywhere

Work Experience

Assistant Manager

HTG Management LLC Spring Hill, FL

January 2024 to Present

I rent apartments,Do all the renewals..I do evictions for all delinquencies.Inspect apartments before move in and after move out.Make sure electric is on in all units.I create all files for tenants.I train all leasing agents. Leasing Manager

Forest Oaks apartments and Hunters Ridge Spring Hill, FL July 2020 to Present

In my current role my responsibilities include Leasing and Administrative work. Operate Yardi software. Make the work orders, and complete them. Answer phones, provide excellent customer service. Make copies, fax, and email follow up on leads. I do tours of the property and rent out a-lot of apartments, files and leases for residents, inspections before move ins and move outs, I connect and disconnect electric, I also schedule cleaners. I also train other new leasing agents. Leasing Consultant

Sawgrass Creek Apartments Newport, FL

July 2018 to July 2020

Toured prospects through our community, Answered questions about pricing, Maintained prospects records using online tools. Verified applications and followed up on applications. Followed fair housing laws, Make work orders and complete them, provide customer service. Proficient in Yardi and Excel software. Provided bilingual services to tenants. I also have a lot of on-site experience.

Pharmacy Technician

Walmart

July 2016 to July 2018

Answer phones, Customer Service, Count Medication, Call patients, Computer Skills, Bill insurance, Fill prescriptions, Data Entry, Organize Inventory, Cash Handling, Customer Care, Label Medications Pharmacy Technician

Hopewell pharmacy Bronx, NY

November 1988 to February 2015

Answer phones, Customer Service, Count Medication, Call patients, Computer Skills, Bill insurance, Fill prescriptions, Data Entry, Organize Inventory, Cash Handling

Education

High school

Adlai Stevenson High School United States

September 1988 to June 1992

Bachelor's degree

Skills

Office experience Compliance audits & assessments Data entry Teamwork Written communication Office Management Fair Housing Regulations Billing Microsoft Excel Home Care Pharmacy Technician Experience Pharmacy Word processing Affordable housing management Section 8 Spanish Sales Computer operation Property Leasing Negotiation Administrative experience Demand for possession notice issuing Customer communication Yardi Driving Maintenance Typing Marketing Residential Cleaning Microsoft Office Microsoft Outlook Property management Property management tools Fair Housing regulations Customer Service Pricing Microsoft Word Attention to detail Rent payment plan negotiation Assistant Manager Experience Office management Real estate administrative experience Cash handling Report writing Customer service Time management Organizational skills LIHTC Continuing education Professional development support

Languages

English

Spanish

Certifications and Licenses

Driver's License

Additional Information

Authorized to work in the US for any employer

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