Team Lead/Warehouse Operations Management

Mr. Gabor Tamas

Lower Mainland, BC

Mobile: 416-***-****

Email: *******@*****.***

COVER LETTER

Re: Warehouse Supervisor – DSR Logistics Inc. / Delta, BC, Canada

Attention: The DSR Recruiter Team,

Please accept my Job Application, along with this Cover Letter and the attached Resume for the recently posted Warehouse Management opportunity at your corporation.

As an Operational and People Management Professional, with an exceptional Customer Service and in-depth Distribution/Logistics operational knowledge, it seems, I could confidently to contribute and to utilize my 15+ years Leadership experiences towards the success of your day-to-day Warehouse Operations at your corporation for all your logistics needs.

I am ready to bring with me and to share those essential elements – what I represented in the past - to fulfill this pivotal role to overview and managing a largely scaled Plant Operations and Businesses (includes for fields of Shipping/Receiving, Distribution, Processing, Logistics, Customer Care and Security/Loss prevention).

I demonstrated competence in the areas of Leadership, Safety, People Management, Training/Facilitation, Project Execution, Cost Control, Quality and Administration duties.

Introduction

Description provided by my former Team Members, Superiors, and Customers: described me as a People Person type and a responsible Team Lead, who is looking after People and Business, demonstrated direct support and assisted others in identifying and adhering to established procedures. Represents a strong problem-solving and forward-thinking ability, that can manage difficult situations.

I recognize immediately and to address challenges, that may arise during the daily Operations and Production activities, also to build and maintain business relationships towards a variety source of Employees, Union, Third parties, Suppliers and Training providers.

Regularly, I lead and support teams, also assess, develop and recommends, based on the collected info, personal characters, individual’s capability and willingness, with my empowering, encouraging and coaching capability. Generally supporting all the operations with my outstanding People knowledge, Communication and Team building capability.

I am practicing the “see ahead” and the proactiveness, with an effective measure.

I am well known, as a quick responder and solution finder, using analytical and logical thinking methods.

Description of myself: I am very Motivated, a Result and Number-driven, along with Safety and Customer Care oriented vision in general.

I am famous for my quick thinking, to be always a solution finder and detailed for many angles to pick a crucial element for fair judgement and decision making.

My self-discipline leads me to have a better version of myself, perform better on my own, shifting me towards a greater reliability, while earning trust.

I am leading by example, representing Management and the subjected corporation/business in a professional manner.

I held a proven combination of Operation/Production/Processing Management Roles for a decade, when I demonstrated a strong Leadership capability during my performances.

Consistently presented an outstanding level of Customer care, Team support and Training activities, assisted to reach the expected Safety compliance, developed the next generation of workforce and built a healthy and respectful business relations with Employees, Union, Customers, Authorities and Business partners/Vendors/Suppliers regularly.

Generated Repeated businesses and Referrals, given opportunity for expansion business growth.

Adding with close attention to details and providing support, including visual observations, Equipment Testing, Operator Training, Quality Inspections and Material Suppliers. My engagement is with Operators, Quality Inspectors, Maintenance Department, Designers and Engineers ensure to build continuous business relations to be proactive and minimize and/or eliminate Production/Project’s downtime.

The received Feedback(s) are confirmed the high level of Customer and Project’s Satisfactions and resulted Referrals and Repeated Businesses in the past.

I am proven a Business minded, Safety oriented and a People person, with capability to Plan, Develop and execute Operations, Project and Business, with profitable outcomes and results, also to generate great level of Customer Satisfaction.

Lived and operated in both province; Ontario (Toronto, GTA) and British Columbia (Lower Mainland), with well known geographic and local knowledge of the “Golden Horseshoe” and the Greater Vancouver Region.

My Financial and Legal/Admin studies are helping me to interpret variety of Contracts, Legal terms, also understand Business and Financial concepts, while respecting Budgets.

Presented an outstanding People Management level and demonstrated a strong Leadership, along with soft skills, an upscaled Communication to foster an effective operation, based on respect.

Familiar to Facilitate, carry out Presentations, Train and Coach regularly, also I Assess, Mitigate, Plan, also to Develop operations to performance-driven culture, Lead and guide towards a professional, profitable and successful business; applied direct and a hands-on support accordingly, to build valuable business relations.

Starts on my own, with self discipline, always lead by example, and I set a reasonable expectation, to hold accountable for individuals for their action and/or missed actions, includes their performance level; also, I discipline when required. Additionally, I Recognize, Award and Promote, offering Professional growth opportunities year around. Furthermore, I perform an on-going Recruiting (Workforce and Management), Interviewing (Applicants and Team members), Hiring (Choose a suitable Candidate prepared with Proper /Legal Documents), Orienting (especially New Hires and New/Unexperienced Employees) and Training (for Base level, for Requirements and Upgrading opportunities) activities as unfilled positions and business demands.

During my People and Business Management, I recognized that, Employees are the most valuable elements of the business, therefore I respect and inspire them, and I am capable to motivate them. This will ensure that, they feel themselves a valuable Team member, while fostering a respectful and Performance-driven Culture, to generate a better KPI level, and resulting higher Quality, and an improved Attendance for year around.

My duties include, but not limited to inspect, notice, observe, analyze and assess, therefore, I am also regularly promoted, coach and mentor team members to develop the next generation of Management. Consistently monitoring operations and performance level, to set a reasonable expectation, align with company’s policy and Customer’s expectations. Demonstrate capability to hold individuals for their actions and/or missed actions; I discipline if required.

To ensure for collaborative communications, I engage myself towards sources like HR Department, Safety Officer, Maintenance Department, Union Rep. also, towards Vendors and Suppliers. I am driven to be proactive and to carry out preventative measures to assist towards managemental and business-related decisions. Furthermore, I consider, collect and research info, also review “case studies” for the best decision-making possibility.

My Administration studies helped me to overview Admin/Office operations and Filing procedures and documentation, Timekeeping and Payroll duties (with Timesheet Approval and SAP system entries), and safely handled sensitive company’s and personal records. Also, I am creating Schedule, Seniority related commitments, Collective Agreement adherence, Vacation Bid process and Work centre/location Inspections.

My passion is lead and manage towards smarter, healthier and more sustainable operations for our Business and Customers; therefore, I set for myself expectations to perform my duties as listed below:

SAFETY

Demonstrate a genuine commitment to the Safety, Health and Wellbeing of myself and others. I take accountability for overall Plant and Working environment’s Safety performance. Everything should start with Safety in general, therefore, to covering Operators and Equipment, also Visitors (if applicable) it is essential elements of the daily operations (no exceptions). To ensure Safe Operations (respecting Provincial-WorkSafeBC) & Federal Safety Rules and Regulations (Legislation requirements), I perform to cultivate and develop opportunities to incorporate safe work practices into daily working routine with mutual agreements by Operators, as they confirm their understanding of its importance. Therefore, I provide and enforce safe working environments, create preventing safety measures, also to assist others in identifying and adhering to the established safety procedures.

I regularly Facilitate high-profile Safety meetings, Trainings, On-boarding and Safety Awareness to ensure lower the Risk for any possible safety related incident, accident, injury and near-misses. Furthermore, I am involved with Occupational Health & Safety to specialize into certain working environments and equipment, part of the Local Joint Occupational Safety & Health Committee Team (LJOSH). I am a highly Trained individual for Safety; therefore, I closely follow the guideline of The Board of Canadian Registered Safety Professionals (BCRSP) sets certification level standards for the Occupational Health and Safety directions. In addition, I engage myself regularly towards Team Members, Safety Manager/Officer, Collaborate with WorkSafeBC (if applicable), also to assist with accommodation and Return to Work process.

Furthermore, I am an experienced Observer, who carries out Safety Audits, Accident Investigations (Vehicle, Personal Injury and Property damage), analyze incident trends and Operational Safety Risks for prevention measures. My Prevention Measures are included but not limited for a planned and conducted Safety Meetings, (Weekly and Daily Safety reminder Mini meeting), Safety Recommendations, Inspections, Observations, and for the exercised Emergency procedure. The "Zero Harm" policy and Incident, Accident, Near-miss free operations are my vision, therefore, I am Proactive, Preventive and happily invest time/effort into Safety training.

My regularly performed Hazard Awareness (to lower the risk for the likelihood of a hazard causing harm), On-boarding, Safety Tips providing, and Equipment Safety Observations are only a few to mention of the Safety Measures creation.

Vehicle safety, Power and hand tool safety handling, safe lifting, Personal protective equipment (PPE), WHMIS, Conveyer Safety, Heavy equipment usage are just some of the safety elements to educate everyone towards safe operations.

"Every Accident Is Preventable!" – “Safety is Everybody’s Best interest & Responsibility.”

QUALITY

Committed for Accuracy & Quality Assurance by Workers/Service providers, Operators, and Temporary Contracted Workers (Quality Control). Inspections and Quality controls are part of my daily Observations, to ensure adherence to processing and project specifications.

Keep the Six Sigma Rule, as all business processes can be measured and optimized in general. Also, the Lean basics delivering value as defined by the Customer, eliminate waste and continuous improvement. Of course, at the same time there will be a set of Management practices to improve efficiency and effectiveness by eliminating waste. Furthermore, I regularly apply a proper Documentations and Filing process in a timely manner.

I am fundamentally understanding the ISO Standards 9000 series and Consumer’s Warranty requirements. Furthermore, I am ensuring the accuracy of product specification checking the suitability and quality of materials and all related operations during the production process through to the final quality inspection with the signed off process towards staging and dispatch.

CUSTOMER SERVICE/CARE

I proven provided the " Best in Class" Customer Experience for the expected Service level, resulting Customer Satisfaction and repeated business, therefore it

is important to work across the production cycle to ensure the flow of work meets customer deadlines not to put them into a possible delay and/or extra pressure for the end of production cycle.

My previously performed Client Care in the Hospitality field helps me to provide five-star services in general. I build close Client relations for successful business results.

TECHNICAL

I am Holding a strong Operational/Manufacturing experience with the related Equipment/Machinery involvement, leading and handling Logistics, Transportation, Shipping/Receiving Departments and a wide variety of related Equipment knowledge for Distribution and Delivery Operations.

Presented the understanding with compliance for their essential Maintenance, utilizing my studies in Machinery, Automotive and Tool & Die, Mechanical Design office and Plant operation with automations environments. Understands the fundamentals of the variety of the necessary Maintenance (PM) and assess and express the priority of repair requests.

In the past I was taking responsibilities for Waste control and Recycling operation, also I understand Environmental requirements and Waste Management procedures.

Operated myself and Trained individuals - as a Manager and Safety Officer - of different types of commercial trucks and forklifts, evaluated and upscaled Operator’s equipment handling knowledge and Safety visions.

I have a strong sense of urgency; therefore, I eliminate and/or minimize Production downtime in general, especially with equipment failure involvements. Engagement and close collaborations with the Maintenance Department is crucial to ensure that production equipment is maintained and serviced in a proper, timely manner.

I overview the Plant as a whole, to ensure that the required proper Material, the suitable Equipment are available, and they are ready for Production purpose, including building functionality. My trouble shooting capability, the strong Mechanical and reasonable level of Electrical knowledge, along with my computer literacy (using Outlook, MS Office, MS PowerPoint, MS Excel).

I understand Production and Processing Methods, Materials and Equipment. I hold a proven built experience in Production and Processing Supervision to manage operations and projects with a strong understanding of the work cycle processes.

ADMINISTRATION

My responsibilities include executing (with timely manner) and creating accurate Documentations, Reports and Analysis, supporting strong Computer literacy with several programs (SAP, Microsoft applications, CRM). Manage and create Attendance related performance for Scheduling to ensure the Production Control & Resources (PC&R) are balanced and align with production forecast to protect operations, facilitate a Vacation bid and approval process, Record and Enter Payroll Data into system with approval input, Record and overview Absenteeism for workforce. In collaboration with Manager, Operations input and maintain accurate cost information (hourly rates, materials, etc.) into the management information system ensuring it is up to date accordingly.

My Legal & Financial studies are helping me for a better understanding of Labor Relations and Financial related issues towards the best possible decision making. Carried out Data Managing and Analysis, along Report creation.

COMMUNICATION

A Compelled Communicator with strong listening and fact-finding ability.

Demonstrating a variety of People and Soft skills, such as Effective Communication, Diplomacy and Customer Service. Exercise Resilience and to demonstrate ability adapt communication skills to effectively influence different audiences. Through Interpretation and Facilitation of local Collective Agreement to foster relationship between Management and the Union.

I represent strong People and Interpersonal skills with capability to build business relationships, also I proven to inspire, empower, also motivate others. Collaborated towards Top Management, Engineers, HR Dept, Designers, Suppliers, Third Party, City Officials and Inspectors, also First Responders. During my carried-out Investigation to apply the 5W system, also Mediation and Conflict Resolution. I collect info for Fact finding, leading to better assistance possibilities in disputes.

I use Root cause and Fact finding routinely in the process, landing towards Mutual Agreements with the involved parties.

Interpret the valid Collective Agreement, Labor Relations and applicable Labor laws.

Through my consultation, I presented the ability to exercise good judgement in a fair, objective and consistent manner.

OPERATIONAL MANAGEMENT

Demonstrated a Hands-on Manager’s involvement, provide direction and support towards Team(s) and operations, along with Leading by example style.

Presented continuously my daily duties to overview of Plant and Jobsite operations with understanding Production cycles and relations between department activities. Timely completed the daily planned Workload and Goals (respecting Budget and Timelines).

As a Site/Plant Manager I performed duties regularly to supervise, lead, assist and control, in all the involved part, towards operational tasks relating to the yard. Recognize, Mitigate and Respond effectively to rising issues towards Quality, Productivity and any Health and Safety requirements. Participated for Operational Planning and Developing, also to collaborate with Upper Management and Engineering Department to continuously optimize and improve processes and efficiency. I consistently to strive for excellence and improvement, along with efficiency, what would give clues in case of production difficulties.

Performed my duties in detail to focus identifying issues (look for solution), ensure that the Production activities are respecting the applicable Production Specifications and will to align with the corporation's expectations and best interest.

Regularly Overview, Inspect and Organizing Work Center for the best possible Workflow and to ensure that Employees properly Trained and they are clearly understanding their duties or delegated tasks based on corporate’s expectation.

Demonstrated an excellent problem-solving and decision-making capability. Lead efforts to transform operational challenges into positive experiences. Resolve work problems, provide technical advice and recommend measures to improve productivity and productivity quality. Utilized business intelligence data to determine business decisions that deliver and/or exceed the expected performance level (KPI). Observe, Document and discuss Human Performance (includes Absenteeism). Create Assessments and perform meetings for Performance related issues, however, to look for commitments to reach the “win-win” position (with the follow up process).

Presents a proven capability to perform both: independently and/or in a team environment with little direct supervision.

I follow the basic rules to apply: “To Know Your People” – to know them, to understand them, to help them for their needs and assist them for their achievement and their goals (of course to customize for individually). To build a Team and generate a Respectful environment, resulting a powerful Production Operation with a Team, where every Team Member is respected and would take responsibility, also feels to come Report to work on their regular schedule and for their assignment.

The next step would be when they are already in-house (of course on time) want to perform safely, accurately and productively.

Caring about my Team and our business is something I practice every day and it’s important that our team feels the same way.

Furthermore, to Harmonize operations under one umbrella for the related Department: for in-house and Yard/Warehousing/Logistic departments. Above Human Resources, also to look parallel for Supply and the available Stocks for efficient use for the Production, and for the proper Materials.

Overall, I proudly present a Proficiency in Plant/Jobsite Operational Management.

LEADERSHIP

Presenting a 15+ years experience in this pivotal Leadership role, proven with recorded outstanding level of the managed Team(s) and with own personal Performance in the past.

My Professional appearance and welcoming approach could describe the presented helpful intent towards issues.

I build trusted relationships by being genuine, understanding and approachable. I remain flexible in all circumstances.

During my daily performance, I always lead by example and create a professional image of Management.

I firmly set the reasonable and necessary expectations, to align with Customers and the Corporations best interest. However, I am capable to hold accountable individuals for their actions and/or missed actions.

I regularly Pre-Plan and Develop for the future, promote for an individual's professional growth, to Recognize (positive and/or negative outcomes or indications), Awarding for outstanding performance, also Correct and Discipline when required. I track and analyze key performance metrics for possible improvements and operation adjustments.

My Consideration and Decision-making capability coming along with Fact finding and Root cause Investigations.

I capable to Develop the next generation of workforce (and Management), with Promoting (seeing possible professional growth), Recruiting (for a smooth availability of workforce), Interviewing (to interact digitally or in-person to know applicant’s capability), Evaluating (conduct assessment to ensure performance existence). During entry level providing uniformed and tailored Training, consistent Coaching for better performance and Mentoring towards the next level.

Provide specific and meaningful recognition so that people feel appreciated.

I am capable to “Train the Trainers” and to build structured Operations and Teams (from scratch and/or to the next level).

Demonstrate a strong Leadership capability, utilizing a mid-senior level Management experience and People knowledge to align with corporation's best interest and business needs.

My Achievements - are and Recognitions what received under my Leadership:

- Top Performer Production Team – reached the “Magical” KPI level several times

- Safest Operation Award – reached up to 1,5-year Accident-free Processing operation

- ISO Recognition Qualification – ISO Recognition received with my assistance after Application

- Outstanding Customer Service -Recognition for Customer Satisfaction – Managed and Assisted towards Service-related Public and Client requests

- Project Management Recognition – Completed Construction Project (5 and 11 M level)

- Recognition of Construction Management Professional – Mediated an existed dispute managed towards Mutual Agreement

- Perfect Attendance – Recognition for 5 years unmissed work schedule

Note: I am

Performed overall 15+ years Leadership and Operational Management in variety of fields (Logistics, Delivery, Distribution, Shipping/Receiving and Customer Services.

Presenting a proven experience managing large Plants and Fields with a large scale; 100+ Team size.

Performed essential Admin duties and Office Management.

Holding a Track record of Operational Efficiency, Safe Operations, Process improvements and a great Customer Satisfaction.

Experienced with Quality Assurance, Quality Control and ISO Standards

an Analytical and Logical thinker, with strong Problem-solving capability.

a proven People person and a strong Leader type, who can manage and to inspire Staff and Business partners at all levels, also communicate to different Audients.

Well organized, Self discipline, Reliable and Accountable

Customer oriented, Business minded and number driven - understands Business, Legal Terms and Financial concepts.

an experienced Traveler (Surface & Air) and willing to relocate accordingly.

offering a flexible shift availability based on business and operations needs.

holding a valid, restriction free Commercial/Professional Provincial Driving License (Category 2), with a clean Driver’s Abstract for over 15 years with a four-season driving capability (winter driving)

worked and managed Plant operations in a Unionized working environment.

trained and experienced for all aspect of Safety, Occupational Health & Safety, Emergency and HAZMAT procedures, also performed Local Joint Occupational Health & Safety related responsibilities.

involved previously with Sales, Marketing, Customer Service, Warranty, Investigations, Bill of Material, Recruiting and Training activities.

maintained a healthy business relationship with Union Reps, Shop Stewards and utilized with respect the valid Collective Agreement, Bargaining Unit guidelines.

Security and Business minded, and I apply Safety and Loss Prevention techniques.

Physically and mentally fit individual, with no addictions, willingness for flexible shifts/hours, based on operations and business needs.

legally entitled work in Canada (Citizen)

willing to obtain a Criminal Background Check and to take a Pre-Employment Drug Test (if applicable)

Re: Warehouse Supervisor – DSR Logistics Inc. / Delta, BC, Canada

RESUME

SUMMARY

Mid-Senior Operational/Production and Processing Management Professional with 15+ years, who will bring excellent Interpersonal skills, and strong Problem-solving abilities to contribute towards Production Operations and Project execution.

A proven Champion in Safety, Leads and Supports the assigned Team(s), understands Business, Legal terms and Financial concepts.

Continuously deliver expectations and complete operations Safely, Efficiently, align with the approved Budget, within the expected Timeline.

Regularly generating Customer Satisfaction and Repeated Businesses/Referrals.

WORK EXPERIENCE

Operational / Production Supervision (Plant Manager)

Full Time (15 Y) - Canada Post Corporation – Richmond/Lower Mainland, BC, and GTA/Toronto, Ontario, Canada

Operational Supervisor (in Departments of Processing, Warehousing, Shipping/Receiving, Transportation, Delivery), protect and complete the daily Operations, maximize Production and Efficiency, to Plan, Schedule, Distribute Workload and Report daily. Empower and Motivate Team Members, Follow Safety Rules and Regulations. Arranged Machinery, Equipment, Manpower, and Materials towards Operations and Projects. Prepped and supported the following shifts for smooth hand-over transitions.

Operational / Production Supervisor (Site Manager)

Full Time (5 Y) – Johnson Controls Ind. – Northern Ontario, Canada

Site Management to lead and complete the daily operations, project supporting.

All aspect of Safety, Production, Equipment and Material handling, includes Security measures.

SKILLS

Strong Soft and People skills, a Compelled Communicator with Resilience & Fact finding, presents a Professional appearance.

Mechanically inclined, with Automotive experiences, also familiar with British Columbia Commercial Vehicle Safety Regulations, enforced by CVSE, covering Vehicle Safety, Weight limits, Licensing and Operational Standards under the Commercial Transport Act.

Computer literacy/Microsoft applications/CNC and basic programming/AutoCAD/SAP

Detail oriented/Multitask capability/Accurate Admin & Documentations

Safety oriented, create Safe Working Environments and Measures, also Prevention activities. First Aider for 16 years. In-depth knowledge of Occupational Safety & Health/WSIB Regulations, Legislative requirements.

Project Management with Planning, also Schedules, respecting Timeline and Budget

Capable to Assess/Evaluate/Train/Develop/Investigate overview Business, Operations and Job site, Departments, Lead Trades & Stakeholders.

Demonstrates a strong Leadership, Supports and able to hold accountable individuals for their actions and/or missed actions. A reliable source of Management and the actual Company.

Strong Negotiation, Conflict Resolution, Mediator & People Management/decision making capability.

Experienced in both part and position; in a Manufacturing Unionized environment as a Labourer and Management personal.

Understands all the essential elements of Safety, Efficiency, Business and Customer Care.

EDUCATION

E.L. Technical School - High school Diploma - Tool & Die Diploma / Europe

MST Computer Vocational School - CADD Diploma -Computer Aided Mechanical Design - Mississauga, Ontario

McMaster University – Design and Data Program Certificate / Ideas software/Hamilton, Ontario

Rescue 7- First Aid Certificate Training - Vancouver, British Columbia

CPC Management Academy - Operational & Management Professional Certificate Vancouver, British Columbia

Federal Occupational Safety & Health Training Certificate - Local Joint Occupational Safety & Health Training, Vancouver, British Columbia

Communication Pro Inc.- Professional Communicator Certificate - Vancouver, British Columbia

CPC Management Academy - Street Smart Management Certificate - Operational and Management Training - Edmonton, Alberta

CPC Management Academy - Mediator and Conflict Resolution Training - Vancouver, British Columbia

Vancouver Career College - Paralegal & Office Administration Diploma - Vancouver, British Columbia

Contact this candidate