Data-Driven District Operations Leader

Victor Whitley

Hampton Roads, VA 757-***-****

***.*******@*****.***

EXECUTIVE SUMMARY

Strategic, performance-driven District Leader with 17+ years of experience leading multi-unit retail and food service operations. Proven ability to drive revenue growth, optimize operational performance, reduce shrink, and develop high-performing leadership teams through data-driven execution.

CORE COMPETENCIES

Multi-Unit Leadership • P&L; Accountability • Sales Growth • Labor Optimization • Talent Development • Shrink Reduction • KPI Analysis • Compliance & Risk Management PROFESSIONAL EXPERIENCE

District Leader 7-Eleven

Aug 2023 – Present

• Lead multiple high-volume locations generating $5M+ annually

• Delivered 8–12% sales growth and reduced expenses by 6%

• Decreased shrink by 10% through operational controls

• Strengthened leadership pipeline and improved retention by 15% Operations Talent Development Portfolio Recovery Associates (PRA) Aug 2022 – Aug 2023

• Trained and developed 50+ employees across operations

• Improved audit scores by 20% and reduced performance gaps by 25%

• Elevated quality metrics by 15% through structured coaching Store Leader Royal Farms

Nov 2020 – Jan 2022

• Managed $1M+ store with full P&L; responsibility

• Improved inventory accuracy by 12% and team productivity by 18%

• Ensured excellence in food service, safety, and compliance General Manager Wendy's

Jun 2007 – Nov 2020

• Directed $2M+ restaurant operations

• Increased profit margins by 5–8%

• Maintained 80%+ employee retention

• Achieved top operational audit performance

EDUCATION

Bryant & Stratton College – Associate’s Degree (In Progress) G.E.D.

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