Customer Service, Data Entry, Tech Support

Rhonda Myers

Tulsa, OK ***** 918-***-**** ************@*****.***

Work Experience

Customer Service / Data Entry / Remote

CCC Intelligent Solutions Tulsa, OK

May 2023 to April 2026

Assist Insurance Adjusters and Appraisers with blue book value on vehicles. By entering information into the data base. Giving correct information on branded title as well. Giving feed back on branded titles IT Tech Apr 2018 Current

Mphasis Mangaluru, KA

April 2018 to March 2023

Reset password for clients. Assist with trouble shooting printers desktop computers an also laptops Create, maintain, and enter information into databases. Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.

Schedule and confirm appointments for clients, customers, or supervisors. Dispatcher ( Customer Service

Coca Cola Refreshments Tulsa, OK

June 2016 to February 2018

Assist drivers with their daily routes. Create an add tickets to routes. Use computers for various applications, such as database management or word processing. Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material. Maintain scheduling and event calendars.

Schedule and confirm appointments for clients, customers, or supervisors. Customer Service Rep

AT&T Tulsa, OK

October 2013 to June 2016

Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

Customer Service Rep

Decision One Tulsa, OK

May 2009 to September 2013

Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.

Tech Support Rep

Directv Tulsa, OK

November 2005 to April 2009

Use computers for various applications, such as database management or word processing. Create, maintain, and enter information into databases. Complete forms in accordance with company procedures. Education

Basic (High School Diploma)

Nathan Hale High School Tulsa, OK

May 1989 to May 1989

Skills

Customer service Attention to detail Clerical English Language Writing Active Listening Basic math Microsoft Excel Typing Data entry - Data entry experience (1–2 years) Organizational skills

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