Aspiring Cybersecurity Professional and IT Support

Nicolas Serapiglia

Dover, Pennsylvania ***** 717-***-**** ************@*****.***

Aspiring cybersecurity professional with 2 years of experience in IT, combining hands-on technical skills with a strong academic foundation. Experienced in system support, troubleshooting, and maintaining secure IT environments. Passionate about information security and committed to protecting data, networks, and systems from evolving threats. Eager to apply both classroom knowledge and real-world experience to contribute to secure and resilient technology operations.

• Leadership • Troubleshooting

• Note taking • Event Planning

• Team collaboration • Strong communication skills Cybersecurity Club President, 08/2025 - 05/2026

Cybersecurity Club – Latrobe, PA

• Led club meetings, fostering collaboration and engagement among members. Developed and implemented strategic initiatives to enhance club visibility and participation. Allowing for an increase over the year by 3 to 4 people that participated.

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• Organized events that promoted community service and student involvement. IT Intern, 01/2022 - 08/2023

JLB Architectural Engineering – York, PA

Oversaw the network (firewall, server, and all employees' computers) to ensure that it was up and running to allow for everyone to work without any interruptions.

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This included heading any technology upgrades, moving people from one station to another, setting up about 7 to 9 new computers that have been ordered, and fixing any tech issues that would arise.

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• Worked with Microsoft, Pfsense, and TrueNAS products. Capstone Class, 08/2021 - 06/2022

Dover Area High School – Dover, PA

• Ran the helpdesk at school and helping around 10 people a week at the desk with tech problems.

• Once every week, we supported the intermediate School's help-desk.

• Helped to install all new promethean board across all classrooms in the intermediate school. It Intern, 06/2021 - 08/2021

Dover Area School District – Dover, PA

This internship consisted of replacing all the IP phones in all classrooms of the Elementary, Intermediate, and High Schools. Around 100 phones across all building.

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• I worked on getting the old iPads and MacBooks returned to Apple while replacing them with newer versions.

• Multiple other small tasks happened throughout the internship. Like replacing the hard drives in an estimated 10 iMacs with SSDs. Bachelor: Cybersecurity, 05/2026

Saint Vincent College - Latrobe, PA

High School Diploma: 06/2022

Dover Area High School - Dover, PA

MACDCC- Fall 2022 NCL - Fall of 2023, 2024, and 2025 NCAE games - Spring of 2025 Professional Summary

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