Certified Nursing Assistant and Unit Clerk
Resume:
Victoria Hill
Certified Nursing Assistant Unit Clerk
Professional Summary
Healthcare professional with experience as both a Certified Nursing Assistant and Unit Clerk in fast-paced hospital settings, including ICU, step-down, medical-surgical, and other inpatient units. Skilled in patient care, EMR/EHR documentation, admissions, discharges, scheduling, and interdisciplinary communication.
Professional Experience
Holston Valley Medical Center – Ballad Health
Certified Nursing Assistant / Unit Clerk
Kingsport, Tennessee
March 25, 2025 – January 13, 2026
Provided direct patient care and monitored changes in patient condition.
Maintained accurate patient records and documentation.
Answered and routed telephone calls while coordinating communication between departments.
Assisted with admissions, discharges, patient transfers, physician orders, and scheduling.
Supported operations across ICU, step-down, medical-surgical, and other hospital units.
Skills
Patient Care • Vital Signs • EMR/EHR • Documentation • Appointment Scheduling • Communication • Team Collaboration • HIPAA Compliance
Education
Ronald Reagan High School – Pfafftown, NC
2020–2022
Ballad Health Education – Blountville, TN
CNA Training Program
References
Nicole Bolling
Debbie Ricker
Email: ********@****.***
Kristen Loney
Keith Giza
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