Medical Billing & Coding Specialist Candidate

Sara Bolton, NCICS

Palm Coast, FL *****

Mobile Phone: (540) 229 - 5715 Email: **********@*****.***

Summary of Qualifications

CPT Coding

HCPCS Coding

ICD-9-CM

ICD-10

EMR Utilizing Medisoft

Medicare, Medicaid, & TRICARE

Health Insurance Verification

Front Desk/Receptionist Duties

Education

Diploma in Medical Billing and Coding, Florida Technical College, Deland, FL November 2025

Certifications & Awards

National Certified Insurance and Coding Specialist, National Center for Competency Testing Ex. 12/26

Hospital Recognition Award, UF Health Flagler Hospital 09/2025

All Star Rookie Award, UF Health Flagler Hospital 09/2025

training

Florida Technical College, Deland, FL 2025

Medical Billing and Coding Capstone (100-Case Senior Project)

Performed data entry. Abstracted information from medical records and assign standard codes using CPT and ICD-10-CM. Simulation experience on in and outpatient coding procedures for all areas of CPT Manual. Analyzed patient health records to identify principal or first listed and secondary diagnoses. Demonstrate the ability to assign Diagnosis Related Groups (DRGs). Simulation experience on billing for any durable medical supplies using HCPCS Manual

Professional Experience

UF Health Flagler Hospital, St. Augustine, FL

Environmental Services Technician 08/2024 – Present

Followed strict infection control practices when working in healthcare/high risk environments.

Participated in emergency response drills/training exercises related to environmental services.

Responded to customer inquiries or concerns regarding cleanliness or maintenance issues.

Acts as a liaison with patients and nurses to address overall needs, concerns, and solutions.

Maintained accurate records of cleaning activities performed, including dates, times, and areas cleaned.

Managed waste disposal procedures, adhering to regulatory standards for proper handling and disposal of hazardous materials.

Bozard Ford, St. Augustine, FL

Environmental Services Technician 01/2023 – 04/2025

Sanitized restrooms, including toilets, sinks, mirrors, and fixtures using disinfectants.

Assisted in training new team members on proper cleaning techniques and company policies.

Collaborated with maintenance staff for repairs or replacements needed in the facilities.

Developed strong relationships with clients through consistent delivery of exceptional service.

Maintained open communication with clients to address any concerns or requests promptly.

Good Housekeeping, St. Augustine, FL

Owner 10/2016 – 01/2023

Coordinated with other departments to schedule deep cleanings or special projects as required.

Developed and maintained cleaning schedules to ensure all areas were cleaned on a regular basis.

Maintained inventory of cleaning products and equipment, replenishing as needed.

Developed training materials for ongoing employee education on best practices in sanitation/hygiene.

Monitored expenses related to cleaning operations and identified cost-saving opportunities.

Managed budgets for labor costs associated with staffing levels necessary for maintaining cleanliness.

Collaborated with management team to implement emergency response plans for cleaning operations.

Scheduled routine preventative maintenance checks on all cleaning equipment for optimal performance.

Managed a team of 18 cleaning staff, overseeing their daily tasks and ensuring high-quality service per up to 60 properties.

Skills

Customer Service

Time Management

Hospitality

Computer Skills

Environmental Health Services

HIPPA Trained

Great Communication Skills

Infectious Disease Control

QuickBooks

Adaptable

Proficient in MS Office, Excel, and PowerPoint

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