Data Entry & Verification Specialist
Resume:
Clorese Austin
517-***-**** • ****************@*****.*** • Katy, TX
Summary:
Detail-oriented Data Entry professional with 17+ years of experience in high-volume data management and administrative support. Expert in maintaining Data Integrity and performing rigorous Data Verification across diverse industries. Proven ability to optimize record management workflows and utilize Microsoft Office and Excel to drive operational efficiency and accuracy. Work Experience
Data Entry Specialist February 2017 – Present
SMR LOGISTICS, LLC, HOUSTON, TX
Perform high-volume Data Entry of logistics records into internal systems to ensure 100% Data Integrity for mileage and expense reporting.
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Input and maintain daily delivery schedules using database management software to optimize route efficiency and information retrieval.
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Collaborate with dispatchers to identify and resolve data discrepancies, ensuring the accuracy of record management and reporting workflows.
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Verify delivery logs and address logistics challenges promptly through precise data management and quality assurance practices.
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Remote Customer Service Representative January 2019 – March 2026 TAX GURU'S NATIONWIDE, LANSING, MI
Managed administrative support tasks, including the entry and maintenance of sensitive client tax documentation into internal databases.
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Verified client information for accuracy using Excel and Microsoft Office to ensure Data Integrity before report generation.
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Identified and resolved data errors in customer records, contributing to higher quality assurance standards and operational efficiency.
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Maintained high levels of data accuracy through meticulous record management and timely database updates for high-volume accounts.
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Customer Service Representative January 2008 – February 2016 DEAN TRANSPORTATION, LANSING, MI
Performed Data Verification of safety inspection logs and mechanical checks to ensure strict compliance with DOT regulations.
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Documented student behavior incidents and maintained record management systems for transport safety and audit readiness.
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Executed data input for student transportation routes, focusing on the specific needs of students with disabilities.
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Collaborated with educational administrators to update student databases, resolving bottlenecks in reporting workflows.
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Patient Support Specialist February 2007 – November 2009 TRI-COUNTY AGENCY, LANSING, MI
Executed complex Data Entry of patient files into Electronic Health Records (EHR) systems with 100% adherence to HIPAA confidentiality standards.
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Performed Data validation and insurance verification to streamline the patient intake process and reduce administrative bottlenecks.
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Managed appointment flow and record management to reduce patient wait times and optimize clinic operational efficiency.
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Utilized database software to update patient profiles and generated reports to support medical staff in decision- making processes.
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Education
Some College (No Degree) in Criminal Justice Present LONESTAR COLLEGE, NORTH SPRING, TEXAS
Legal Studies in Legal Studies Present
LANSING COMMUNITY COLLEGE, LANSING, MI
High School Diploma in General Education June 2005 HOLT HIGH SCHOOL, HOLT, MICHIGAN
Additional Skills:
Data Management & Quality: Data entry, Data verification, Data integrity, Data validation, Record management, Quality assurance, Digital Document Management Software & Tools: Microsoft Office, Excel, Database management software, Electronic Health Records
(EHR), CRM Software Proficiency
Administrative & Operations: Administrative support, Report generation, Information retrieval, HIPAA Compliance, Logistics coordination
Professional Competencies: Collaborate, Identify and resolve discrepancies, Problem-solving, Attention to Detail, Time management, Active Listening
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