Customer Service Transition Candidate

DONNELL WISE

Dedicated worker with experience in manufacturing and retail seeking to transition into a customer service role. Brings a strong work ethic, excellent teamwork, and a customer-first mindset developed through hands-on roles in fast-paced environments. Excited to grow professionally while contributing to a team that values service, communication, and customer satisfaction.

EDUCATION

High School Diploma Randolph County High School

EXPERIENCE

Custodian Allegiance Industries Eufaula, Alabama

● Maintained cleanliness and sanitation across multiple commercial buildings, ensuring a safe and orderly work environment.

● Utilized proper personal protective equipment (PPE) and cleaning tools according to safety and hygiene protocols.

● Performed tasks quickly and efficiently while maintaining high standards of cleanliness and attention to detail.

● Followed all safety instructions to prevent hazards and ensure the well-being of staff and building occupants. Trained and mentored new team members, helping them understand cleaning procedures and safety requirements Douglas, Georgia 31535 229-***-**** **************@*****.*** September 2024 – May 2026

DONNELL WISE

Sales Associates Dollar General Cuthbert, GA

● Delivered excellent customer service by assisting shoppers, answering questions, and resolving concerns in a courteous and timely manner.

● Communicated effectively with coworkers to maintain smooth daily operations and ensure store readiness.

● Stocked shelves, organized merchandise, and routinely lifted 40+ lbs to maintain inventory and store presentation standards.

● Worked efficiently in a fast-paced environment while standing and staying active for extended periods (6+ hours per shift).

● Supported store cleanliness and adhered to safety procedures to ensure a secure shopping environment. Production Worker Tyson Baker Hill Eufaula, Alabama

● Operated in a fast-paced production environment, handling and packaging poultry products in accordance with company and USDA standards.

● Worked efficiently as part of a production line team to ensure consistent workflow and timely processing of products.

● Operated machinery and equipment safely and accurately to support daily production goals.

● Adhered strictly to food safety regulations, sanitation procedures, and company policies to maintain a clean and compliant work environment.

● Wore proper personal protective equipment (PPE), ensuring personal and team safety.

● Maintained focus and attention to detail during repetitive tasks to ensure product quality and prevent contamination.

● Communicated effectively with team members and supervisors to coordinate tasks and address production concerns. SKILLS

● Strong verbal communication

● POS system and basic computer skills

● Time Management

● Customer conflict resolution

● Team collaboration

● Multitasking under pressure

Douglas, Georgia 31535 229-***-**** **************@*****.*** September 2023 – September 2024

December 2018 – March 2023

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