Experienced Data Entry Clerk

Nathalie Di Benedetto

Data Entry Clerk

470-***-**** • Ponte Vedra, 32081 • ***************@****.*** Work Experience

Customer Service Associate

Bed Bath & Beyond • Jacksonville, Fl, Usa

**/**** – 02/2015

Rendered exceptional customer service within a high-volume retail setting. Processed all customer transactions, including purchases, returns, and exchanges, with a high degree of accuracy.

Guided customers in product selection and effectively resolved inquiries. Maintained organized sales floor displays and ensured optimal inventory presentation. Collaborated with team members to achieve daily operational targets. Jewelry Sales Consultant

Kay Jewelers • Jacksonville, FL, Usa

01/2006 – 04/2008

Advised customers on jewelry acquisitions, financing options, warranties, and special order fulfillment. Cultivated enduring customer relationships through tailored service. Acquired and maintained comprehensive product knowledge to facilitate informed customer decisions. Executed sales transactions with precision and managed sales documentation meticulously. Contributed to achieving store sales objectives through superior customer service. Dispatcher

Air Now Heating & Air Conditioning • Jacksonville, FL, USA 06/2003 – 06/2006

Scheduled daily service appointments for HVAC technicians, optimizing operational workflow. Coordinated technician routes to maximize efficiency and minimize travel time. Input customer information and service requests accurately into company databases. Managed incoming calls from customers requiring service and repair assistance. Generated work orders and maintained precise service records for all jobs. Communicated scheduling adjustments and appointment changes promptly to technicians and customers. Prioritized emergency service calls while meticulously managing the daily schedule. Cashier / Server

Tijuana Flats • Jacksonville, FL, USA

01/2001 – 12/2003

Detail-oriented and highly organized professional with extensive experience in customer service and administrative support. Proven ability to accurately process transactions, manage data, and coordinate schedules, as demonstrated in roles like Dispatcher and Customer Service Associate. Possesses strong typing skills, computer proficiency (including Google Workspace and Microsoft Office), and a self- motivated approach. Eager to leverage these skills to contribute to FocusGroupPanel as a Remote Data Entry Clerk, ensuring efficient and accurate data management. Delivered friendly and efficient service in a fast-paced restaurant environment. Operated the cash register, processing payments accurately. Took customer orders with precision and attention to detail. Maintained a clean and organized dining area.

Performed effectively as a team member to ensure quality customer service. Education

Associate of Science - Human Services

Florida State College at Jacksonville (FSCJ) • Jacksonville, FL 01/2025 – Present

Marketing - Business Administration Coursework

University of North Florida • Jacksonville, FL

01/2004 – 01/2008

Skills

Data Entry Administrative Support Scheduling & Dispatch Microsoft Word Microsoft Excel Google Workspace (Docs, Sheets, Gmail) Record Management Calendar Management Multi-line Phone Systems Document Organization Microsoft Office Google Docs Google Sheets Gmail Internet Research Computer Navigation File Organization Customer Service Email & Telephone Communication Time Management Problem Solving Attention to Detail Fast Learner Team Collaboration Independent Remote Work Highly organized and dependable Excellent written and verbal communication Able to prioritize multiple tasks effectively Customer-focused and solution-oriented Quick to learn new software and procedures Works well independently and as part of a team Typing Self-motivation Data Entry

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