Executive Administrative and Project Coordinator

Esther Mwandiko Kitenge 931-***-**** *********@*****.***

Highly organized and detail-oriented administrative professional with more than 15 years of experience supporting executive leadership, coordinating programs, managing office operations, and providing exceptional customer service in nonprofit, education, workforce development, and government environments. Demonstrated success managing calendars, coordinating meetings, preparing reports and correspondence, maintaining confidential records, organizing projects, and serving diverse populations. Recognized for professionalism, strong communication skills, accuracy, and the ability to manage multiple priorities in fast-paced environments. Core Qualifications

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Administrative Support

- Executive Calendar Management

- Office Operations

- Customer Service

- Microsoft Office Suite (Word, Excel,

Outlook, PowerPoint)

- Google Workspace

- Data Entry & Database Management

- Records & Document Management

- Scheduling & Meeting Coordination

- Report Preparation

- Event & Travel Coordination

- Confidential Records Management

- Project Coordination

- Problem Solving

- Cross-functional Collaboration

PROFESSIONAL EXPERIENCE

Project Coordinator – Digital Inclusion, Metro ITS Nashville, TN 07, 2024 – 07, 2025

- Coordinated multiple community projects while maintaining schedules, timelines, and project documentation.

- Scheduled meetings and collaborated with internal departments and external partners.

- Maintained electronic records, databases, and project files with a high degree of accuracy.

- Responded to internal and external inquiries while ensuring timely follow-up.

- Supported community outreach initiatives and administrative operations. Engagement Specialist

The Contributor Nashville, TN

07, 2023 – 07, 2024

- Coordinated community meetings, outreach events, and stakeholder communications.

- Maintained website content, resource databases, and digital communication materials.

- Prepared reports, correspondence, and outreach documentation.

- Managed printing, distribution, and inventory of organizational resources.

- Built collaborative relationships with community organizations and sponsors. Career Advisor

Education Data Systems, Inc. (EDSI) Murfreesboro, TN 01, 2021 – 07, 2023

- Maintained confidential participant files and electronic records.

- Scheduled appointments and managed client caseloads.

- Entered and verified data to ensure compliance with federal and state requirements.

- Prepared documentation, reports, and case notes with exceptional accuracy.

- Delivered outstanding customer service while assisting clients from diverse backgrounds. Data Manager Guilford County Schools Greensboro, NC 02, 2015 – 05, 2020

- Managed large volumes of confidential student records and attendance data.

- Maintained databases and ensured data accuracy and compliance.

- Prepared reports and official correspondence.

- Responded to inquiries from parents, faculty, and administrators.

- Supported school leadership with administrative and operational functions. Founder & Executive Director

Elimu Empowerment Tennessee & North Carolina 05, 2010 – Present

- Direct day-to-day administrative operations of a nonprofit organization.

- Coordinate executive calendars, meetings, workshops, and community events.

- Prepare grant proposals, reports, presentations, and organizational correspondence.

- Maintain organizational records and financial documentation.

- Supervise volunteers and coordinate partnerships with government agencies, healthcare organizations, schools, and community partners.

- Develop administrative systems that improve operational efficiency. EDUCATION

Bachelor of Science in Accounting

University of Phoenix

Leadership Program Graduate

Education Alliance of Guilford County

Women on Board and Fellow

North Carolina Institute of Political Leadership

TECHNICAL SKILLS

Microsoft Word • Excel • Outlook • PowerPoint • Teams • Google Workspace • Zoom • Canva • Database Management • Electronic Records Management • Document Preparation

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