Assistant Property Manager & Admin

DIANA GORCAKOVA

PROPERTY MANAGEMENT COORDINATOR ASSISTANT PROPERTY MANAGER

PROPERTY ADMINISTRATOR

Miami, FL 443-***-**** ***************@*****.*** PROFESSIONAL SUMMARY

Florida Licensed Real Estate Professional with a Master’s Degree in International Economic Relations and experience in property operations, executive administration, real estate coordination, short-term rental management, customer service, and legal documentation. Recognized for strong organization, professionalism, discretion, and excellent communication. Experienced coordinating leases, contracts, schedules, vendors, owners, tenants, maintenance requests, transaction files, and confidential records. Seeking to contribute these skills in a Property Administrator or Assistant Property Manager role.

CORE COMPETENCIES

Property Administration • Assistant Property Management • Office Management • Resident & Client Relations • Vendor Coordination • Lease Documentation • Contract Administration • Calendar Management • Meeting Coordination • Data Entry • Document Control • Microsoft Office • Google Workspace • MLS • DocuSign • English/Russian/Ukrainian

PROFESSIONAL EXPERIENCE

Executive & Real Estate Assistant / Data Coordinator Miami, FL 2024–Present

• Coordinate residential real estate transactions from inquiry through completion.

• Prepare contracts, disclosures, lease documents, and transaction files.

• Communicate with buyers, tenants, owners, agents, vendors, inspectors, and title companies.

• Schedule showings, inspections, appointments, and follow-up activities.

• Maintain organized records and ensure accurate documentation. Airbnb / Booking.com / VRBO Co-Host & Guest Relations Specialist Miami, FL 2017–Present

• Coordinate daily operations for multiple short-term rental properties across Airbnb, Booking.com, and VRBO.

• Manage guest communications, reservations, check-ins/check-outs, and issue resolution.

• Coordinate maintenance vendors, cleaners, inspections, repairs, and turnover schedules.

• Monitor occupancy, calendars, pricing, and property readiness.

• Track expenses, organize documentation, and support owners with smooth property operations while maintaining high guest satisfaction. Administrative Assistant

Baltimore, MD Feb 2014 – Jan 2015

• Maintained legal and financial documentation with a high level of accuracy.

• Performed scheduling, reporting, filing, and administrative support. Executive Assistant to First Vice President

Kyiv Aug 2012 – Jan 2014

• Supported senior executive through calendar management, reports, presentations, and correspondence.

• Coordinated meetings and cross-functional communication. Consular & Administrative Staff

Kyiv Jul 2007 – Jul 2012

• Processed confidential legal and visa documentation.

• Maintained records in compliance with diplomatic procedures.

• Translated official documents between English, Russian, and Ukrainian. Consular Assistant

Kyiv Dec 2006 – Jun 2007

• Provided administrative support and assisted with consular documentation and public inquiries.

EDUCATION

Master’s Degree, International Economic Relations – Taras Shevchenko National University of Kyiv (2005–2007)

Bachelor’s Degree, International Economic Relations – Taras Shevchenko National University of Kyiv (2001–2005)

HR & Organizational Behavior Coursework – Wisconsin International University

(Ukraine)

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