Maintenance
Resume:
JOSHUA A. MARTIN
Redondo Beach, CA *****
**********@*****.***
Professional Profile
Mechanically skilled team player with strong background in diverse work environments. Works well independently and takes advantage of all learning opportunities. High emphasis on task prioritization, accountability and adaptability.
Work Experience
Operations Lead/Sales Manager Torrance, CA
Beach Cities Tree Care 8/2025 to Present
Reported directly to owner; Effectively managed crew tasks and priorities; Customer intake and assessment; Scheduling of customer jobs and work crew; Prioritized safety and eliminated risks; maintained necessary legal and compliance documentation Admissions Specialist Gardena, CA
Transformations Care Inc. 5/2023 to 7/2025
Built rapport with clients in sensitive situation; Managed high-pressure situations with professionalism; Provided all required documentation and feedback to supervisors Maximized time effectiveness through route planning and coordination; Maintained compliance with all vehicular and internal rules and regulation
Server Redondo Beach, CA
The Cheesecake Factory 9/2021 to 5/2023
Consistently exceeded sales targets; Increased average ticket size through add-ons and recommendations; Utilized POS systems effectively to process customer orders and transactions; Maintained knowledge of current promotions and offers; Assistant Manager Redondo Beach, CA
NoNNo Recovery 10/2020 to 8/2021
Managed client-facing operations and conflict resolution; Administered policies, house rules, and drug testing; Ensured confidential records were properly safeguarded; Maintained necessary legal and compliance documentation; Handled emotionally charged situations with calm authority; Prioritized safety and eliminated risks
Forklift Operator Los Angeles, CA
Iris Laboratory Solutions 6/ 2020 to 9/2020
Utilized equipment, such as forklifts, pallet jacks, and scanning devices accurately and safely to meet daily objectives. Inventoried materials to check whether each item was present and ready for planned transport. Ensured line-item task complete before shift end. Retail Sales Associate Lomita, CA
Ace Hardware 2/2020 to 6/2020
Drove sales by identifying customer needs and recommending products; Maintained high customer satisfaction and repeat business; handled high -volume transaction; Utilized POS systems effectively to process customer orders and transactions; Assisted with loading and unloading trucks; Maintained knowledge of current promotions and offers; Handled customer paperwork and tracked orders. Handled cash and credit transactions expertly, giving correct change and processing orders. Resolved customer issues effectively. Shelved and stocked store products. Helped maintain clean, orderly work environment. Located out-of-stock items for customers with other store locations or by directly contacting vendors. Quickly connected with each customer to offer assistance and promote products. Union Tech Buena Park, CA
United Food Commercial Workers, Local 324 1/2009 to 5/2015 Coordinated all Union mailings, of up to 30,000 in one mailing; Maintained the Executive wing, special events auditorium, and other offices; Effective operation of the Locals mailroom. Coordinated and maintained a fully stocked warehouse which included pallets of envelopes, union contracts, and a myriad of office supplies.
Apprentice Boilermaker Paramount, CA
Total Western 6/2007 to 12/2007
Aligned components to assemble frames, tanks, and vats of boilers. Hammered and ground down edges to help parts fit together tightly. Used scrapers, wire brushes, and cleaning solvents to clean pressure vessel equipment. Bolted or welded together the structures of pressured vessels and their parts. Carefully positioned, aligned and secured structural parts and assemblies to the frames, tanks and vats. Apprentice Boilermaker Carson, CA
Brinderson Construction 1/2006 to 6/ 2007
Assessed risk and used safe techniques to maneuver components into position. Used scrapers, wire brushes, and cleaning solvents to clean pressure vessel equipment. Hammered and ground down edges to help parts fit together tightly. Aligned components to assemble frames, tanks, and vats of boilers. Bolted or welded together the structures of pressured vessels and their parts. Sales and Customer Skills
• Client acquisition and retention
• Upselling and cross-selling
• Customer needs assessment
• Relationship building
• Objection handling
• Time and territory management
Computer Skills
Excel, Outlook, MS Word, GoogleDocs, Powerpoint, Various CRMs Education
LA Trade Tech - Lagos
June 2011
Mount San Antonio College, Walnut, CA
Business Law, English Literature
September 1996
Arroyo High School - El Monte, CA
June 1996
References available upon request
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