Remote Customer Support & Tech Operations

SHERRIE MANHARD

Ravenna, OH *****

*******.*******@*****.***

+1-330-***-****

Authorized to work in the US for any employer

Work Experience

Scanner

MAC.BID-Akron, OH

September 2025 to September 2025

Hotel Housekeeper

TownePlace Suites Marriot Hotel-Streetsboro, OH

August 2025 to August 2025

Mobile Tech

Market Source Target Tech-North Canton, OH

March 2025 to June 2025

Activating, troubleshooting, transferring

Education

High school diploma

James A Garfield High School-Garrettsville, OH

September 1998 to June 2002

Skills

• Epic

• Systems analysis

• Travel planning

• Medical records technician experience

• Hotel experience

• Microsoft Powerpoint

• Microsoft Exchange

• 10 key typing

• Supervisor experience

• Team management

• Office experience

• Computer hardware

• Photography

• Sales

• Office (as sales environment)

• Product management

• ICD-9

• Quality assurance

• Customer service

• Payroll

• Heavy lifting

• Merchandising

• Meal preparation

• Multi-line phone systems

• Cooking

• Excel formulas

• Courier

• Research

• Porter experience

• Microsoft Excel

• Data entry - Data entry experience (1-2 years)

• Moving

• Contracts

• Pickup truck operation

• Warehouse management system

• Dog handling

• SEM

• Glass installation

• Assembly

• Fair Housing regulations

• Critical thinking

• Call reporting

• Adobe Acrobat

• Communication skills

• Technical Proficiency

• Human resources

• Direct sales

• Accounting and finance experience

• Financial concepts

• Front desk

• Account management

• Conflict management

• ServiceNow

• Phone communication

• Customer retention

• Cash handling

• Document review (document control)

• Passenger vehicle

• Janitorial experience

• Clear language communication

• Order picker

• Databases

• Math

• Power tools

• File organization

• In-person customer service

• Packaging

• Record keeping

• AI

• Google Sheets

• Guest relations

• QuickBooks

• Working with high schoolers

• Property management

• Visual merchandising

• Prospecting

• Relationship management

• Manual transmission

• Warehouse experience

• Adobe Lightroom

• Telecommunication

• JavaScript

• Health charts

• Swift

• Sales support

• C++

• Care plans

• Telemarketing

• B2B

• Cabling

• Authentication

• Valet parking

• Field service

• Slack

• Search engines

• Product demos

• Insurance verification

• Floor care

• Stock rotation

• Asset management

• Writing skills

• Tax experience

• Operating systems

• SAP ERP

• Market research

• Translation

• Inventory data entry

• Dealership experience

• Office management

• Customer communication

• Fashion retail

• Computer skills

• Database management

• Accounts receivable

• Outdoor work

• Client interaction via phone calls

• Inventory auditing

• Random inventory counts for inventory management

• Workday

• NetSuite

• Calculus

• Outbound calling

• Go

• Kotlin

• Mobile applications

• SQL

• C#

• Spreadsheets

• Appointment scheduling

• Shipping & receiving

• Inventory tracking

• Hospitality

• Software troubleshooting

• Recruiting

• Single-family home housekeeping

• Fashion styling

• Spreadsheet design

• Process improvement

• Purchasing

• Proofreading

• Stock rotation management

• Multitasking

• Logistics

• Unloading

• Retail management

• Remodeling

• Planograms

• Pricing

• RF scanner

• TypeScript

• Social media management

• Call center

• Landscape maintenance

• React

• Retail sales

• Retail buying

• GPS

• Retail purchasing

• Continuous improvement

• Document management

• SaaS

• VPN

• Residential housekeeping

• Java

• Attention to detail

• Documentation review

• Microsoft Teams

• ERP systems

• Ability to follow instructions

• High school experience

• CSS

• Journalism

• Algebra

• Quality control

• Microsoft Windows Server

• Typing - Average typing speed (60-80 WPM)

• Order processing

• Loan processing

• Management

• Inventory control

• Written communication

• Store management

• Medical record abstraction

• Commercial cleaning

• 5G

• Microsoft Office

• Microsoft Access

• Supply chain

• Inventory optimization

• Oracle

• Printing

• Inventory management

• Google Docs

• Truck driving

• Google Ads

• SAS

• Medical office experience

• Editing

• Microsoft Word

• iCIMS

• Territory management

• Productivity software

• Grammar Experience

• Salesforce

• Live chat

• IT

• Planogram implementation

• Cleaning

• Computer literacy

• Windows

• Clerical experience

• Data manipulation

• Bookkeeping

• Order entry

• Cycle counting inventory management

• Vehicle cleanliness maintenance

• Physical inventory counts for inventory management

• Presentation skills

• Mac OS

• Stocking

• iOS

• Microsoft Dynamics 365

• B2B sales

• SharePoint

• Accounting software

• Detailing

• Customer support

• Financial auditing

• Banking

• Event marketing

• Google Suite

• HTML

• Data science

• Manufacturing

• Document management systems

• Order fulfillment

• Climbing

• LAN

• Teamwork

• Technical support

• Call center agent experience

• IT support

• Transportation management systems

• Medical administrative support

• Computer science

• Time management

• Guest services

• CRM software

• Organizational skills

• Lever

• Records management

• Consumer electronics

• Help desk

• Friendly demeanor

• Restaurant experience

• Computer operation

• Shelf stocking

• Financial software

• Stock organizing

• Problem-solving

• Grocery store

• Maintenance

• Python

• Fire alarm

• Schematics

• Automobile transportation

• Supervising experience

• Filing

• Telehealth

• EMR systems

• Pharmacy customer complaint resolution

• Active Directory

• Dishwashing

• Equipment inventory management

• Labeling

• Pallet jack

• Delivery driver experience

• Computer networking

• Adobe Photoshop

• Marketing

• Load & unload

• C

• Word processing

• Canvassing

• Tablets (educational technologies)

• Manufacturing facility

• Production planning

• Data collection

• Resort

• Mobile devices

• Content creation

• Analysis skills

• Microsoft Outlook

• Customer relationship management

• Accounting systems

• Negotiation

• Training & development

• Copywriting

Certifications and Licenses

Non-CDL Class C

Driver's License

RHIA

Certified Coding Associate

Certified Professional Coder

RHIT

Certified Coding Specialist

Google Analytics Certification

Contact this candidate