Carol O’Connor
Eastpoint, FL ***** *************@*****.*** 404-***-****
Remote Controller Client Account Manager
Professional Summary
- Controller and Client Account Manager with 15+ years of experience leading financial operations for multi-unit businesses, franchises, and hospitality groups
- Skilled in GAAP compliance, budgeting, forecasting, and client advisory
- Proven record of improving processes, reducing costs, and delivering accurate, timely reporting
- Proficient in SAP, Sage 300, QuickBooks, and advanced Excel
- Currently completing a Mini MBA
- Seeking remote leadership opportunities in accounting and financial management Core Skills
GAAP Reporting • Budgeting & Forecasting • Cash Flow • Audit Support • Internal Controls • Staff Supervision • Client Relations • Strategic Planning • Process Improvement • Advanced Excel • SAP • Sage 300 • QuickBooks
Key Experience
Client Account Manager — Confidential Client, Atlanta, GA 2018 – Present
- Advised restaurant groups, golf courses, and retail clients on financial performance and strategy
- Oversaw reporting, reconciliations, and client deliverables; improved retention and revenue Assistant Controller — Fifth Group Restaurants, Atlanta, GA 2015 – 2018
- Supervised staff of 4; directed close, reconciliations, and consolidated financial statements
- Strengthened audit readiness, reducing findings and adjustments Director of Finance & Administration / Controller — QS America, Atlanta, GA 2007 – 2014
- Led finance for 50+ unit restaurant & franchise group; managed team of 7
- Directed budgeting, forecasting, tax, and benefits administration; improved profitability Senior Accountant (Part-Time) — Metrotainment Cafes, Atlanta, GA 2004 – 2007
- Managed reporting for 11 locations ($25M+ sales); ensured accurate P&Ls; and reconciliations Education
- Mini MBA (In Progress) — Online Program
- Masters in Professional Accountancy — Georgia State University
- Bachelor of Business Administration, Accounting — Georgia State University