Dawn Myers
Manteca, CA *****
***********@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Retail Merchandiser (Part-Time)
Acosta Crossmatk-Stockton, CA
April 2024 to Present
• Managed and maintained accurate inventory records for a high-volume retail store
• Conducted regular audits to identify discrepancies and implement corrective measures
• Implemented an efficient system for receiving, organizing, and shelving new merchandise
• Collaborated with the purchasing department to ensure optimal stock levels based on sales trends
• Developed and implemented inventory control procedures to minimize loss and maximize efficiency
• Utilized inventory management software to track product movement, monitor stock levels, and generate reports
• Coordinated with vendors to resolve any issues related to shipments or damaged goods
• Performed regular cycle counts to verify physical inventory matches system records
• Assisted in the preparation of purchase orders based on demand forecasts and sales data analysis
• Trained new employees on proper inventory handling procedures and company policies
• Identified slow-moving or obsolete items and recommended strategies for clearance or markdowns
• Collaborated with the sales team to optimize product placement within the store for increased visibility and sales performance
• Maintained a clean, organized, and visually appealing storeroom area at all times
• Monitored expiration dates of perishable products and facilitated their timely removal from shelves as needed
• Implemented barcode scanning technology for faster check-in/check-out processes
• Reduced out-of-stock situations by implementing automatic reorder points based on historical sales data
• Analyzed historical data to forecast future demand patterns accurately
• Collaborated with cross-functional teams (such as marketing) in planning promotional campaigns that align with available stock levels
• Optimized warehouse layout for improved accessibility, reducing picking time by XX%
• Investigated root causes of inventory discrepancies through thorough research
• Served as a liaison between suppliers/vendors regarding order status updates or changes in delivery schedules
• Developed standardized labeling systems for easy identification of products during restocking activities
• Implemented a system for tracking and managing returns, ensuring timely processing and accurate inventory adjustments
• Collaborated with the finance department to reconcile physical inventory counts with financial records
• Conducted regular analysis of slow-moving inventory to identify potential causes and recommend appropriate actions
Cashier/Customer Service
Maverik Adventure Stop-Orland, CA
November 2025 to February 2026
ran register trained employees safe drops lottery etc Stocker/Cashier
Grocery outlet-Manteca, CA
May 2024 to May 2025
Stocking coolers and front facing coolers customer service Cashier
L&L Gas Station-Eagle Rock, MO
May 2021 to February 2024
customer service stocking inventory end of day cooking pizzas cleaning safe drops etc Server/bartender
Town&Country Bar&Grill-Berryville, AR
November 2017 to April 2021
opened and closed bar and grill serving food customer service cashier cleaning stocking safe drops etc Server/bartender
Town&Country Bar&Grill-Berryville, AR
November 2017 to April 2021
opened and closed bar and grill serving food customer service cashier cleaning stocking safe drops etc Guest Services
Branson Water Park hotel-Branson, MO
December 2016 to June 2018
• Greeted and checked in guests, ensuring a positive first impression and providing exceptional customer service
• Managed incoming calls, directing them to the appropriate department or staff member for prompt resolution
• Maintained an organized front desk area, including managing visitor logbooks and issuing visitor badges
• Assisted with guest inquiries, resolving issues promptly and efficiently to ensure guest satisfaction
• Scheduled appointments and maintained calendars for multiple staff members, optimizing time management
• Handled cash transactions accurately and securely, reconciling daily sales reports with minimal discrepancies
• Coordinated with housekeeping staff to ensure timely room turnovers and cleanliness standards were met
• Provided administrative support by preparing documents, organizing files, and handling correspondence
• Responded to email inquiries in a professional manner within established timelines
• Collaborated with other departments such as concierge services or maintenance to address guest needs effectively
• Updated reservation systems with accurate information on room availability and rates for efficient bookings
• Trained new front desk personnel on standard operating procedures and customer service protocols Guest services
Branson Water Park hotel-Branson, MO
December 2016 to June 2018
• Greeted and checked in guests, ensuring a positive first impression and providing exceptional customer service
• Managed incoming calls, directing them to the appropriate department or staff member for prompt resolution
• Maintained an organized front desk area, including managing visitor logbooks and issuing visitor badges
• Assisted with guest inquiries, resolving issues promptly and efficiently to ensure guest satisfaction
• Scheduled appointments and maintained calendars for multiple staff members, optimizing time management
• Handled cash transactions accurately and securely, reconciling daily sales reports with minimal discrepancies
• Coordinated with housekeeping staff to ensure timely room turnovers and cleanliness standards were met
• Provided administrative support by preparing documents, organizing files, and handling correspondence
• Responded to email inquiries in a professional manner within established timelines
• Collaborated with other departments such as concierge services or maintenance to address guest needs effectively
• Updated reservation systems with accurate information on room availability and rates for efficient bookings
• Trained new front desk personnel on standard operating procedures and customer service protocols Server
Dennys-Joplin-MO
July 2011 to December 2016
Serving food cleaning cashier customer service safe drops etc Server
Dennys-Joplin, MO
July 2011 to December 2016
Serving food cleaning cashier customer service safe drops etc Education
Cosmotology
Metro Tech
August 1992 to June 1995
General Studies ((High school diploma or GED))
Alhambra High School-Phoenix, AZ
August 1991 to June 1995
General Studies (High school diploma or GED)
Alhambra High School-Phoenix, AZ
August 1991 to June 1995
Skills
• Hotel strategy implementation
• Customer service
• Convenience store experience
• Foreign currency payment processing
• Word processing
• Balancing cash drawers
• Communication skills
• Concierge services
• Staff scheduling
• Hotel operations budget management - Largest hotel operations budget managed ($1-$100K)
• Clothing store experience
• Staff training
• Hotel experience
• POS
• Front desk
• Retail inventory assessment procedures
• Employment & labor law
• Employee evaluation
• Cleaning
• Inventory control
• Stocking
• Hotel inventory management
• Supermarket experience
• Phone communication
• Spirits experience
• Depositing cash
• Upselling
• Cycle counting inventory management
• Customer returns handling
• Merchandising display arrangement
• Refund processing
• Cash register operations
• OSHA
• Productivity software
• NCR POS
• Microsoft Word
• Senior care
• Training & development
• POS systems
• Analysis skills
• Hospitality
• Barista experience
• Organizational skills
• Basic math
• Search engines
• Account management
• Cash handling machinery
• Detecting counterfeit currency
• Planograms
• Lightspeed POS
• Hotel daily report preparation
• Square (POS)
• Payment card processing
• Sales
• Guestline
• Complaint handling
• Greeting customers
• Relationship management
• Payment reconciliation
• Managing retail teams - Largest retail team managed (6-10 team members)
• Mobile devices
• Guest reservation booking
• Cash handling
• Providing product information
• Client rapport building
• Public speaking
• Hotel and accommodations guest complaints handling
• Making change
• Banquet experience
• Order fulfillment
• Writing skills
• Cooking
• Microsoft Outlook
• Dispatching
• Retail shipping operations
• Retail management
• Customer complaint resolution
• Team management
• POS systems Microsoft Word and 10 key
• Retail security monitoring
• Hotel and accommodations guest inquiries
• Promoting products
• Hotel and accommodations guest check-out
• Revel POS
• Visual merchandising
• Call center
• Project management
• Management
• Retail math
• Windows
• Maya
• Micros POS
• Payment verification
• TCP
• Closing sales
• ABC analysis
• Product placement
• Cross-selling
• OpenTable
• Hotel and accommodations guest check-in
• Guest services
• Managing hospitality teams - Largest hospitality team managed (6-10 team members)
• In-store marketing
• PayPal Zettle
• Mobile applications
• Leadership
• Store opening procedures
• 10 key typing
• Customer relationship management
• Cloudbeds
• Customer inquiry handling
• Performance evaluation
• Retail customer service procedures
• Clover
• Overseeing daily hotel operations
• Hotel staff training
• FIFO
• Cost control
• Restaurant management
• Computer literacy
• Math
• Hotel and accommodations payment processing
• Budgeting
• Store management
• Hotel guest account management
• Cash register
• Negotiation
• Special order processing
• Financial record maintenance
• Drafting
• Supervising experience
• Outdoor work
• Data entry
• Microsoft Excel
• Office experience
• Climbing
• Sales management
• Craft beer experience
• Grocery store
• Aloha POS
• Phone etiquette
• Merchandising
• Inventory management
• Department store experience
• Product demos
• Computer operation
• Time management
• Hotel cost control
• Typing
• English
• Hotel key card issuance
• Industrial cleaning
• Computer skills
• Hotel room assignment management
• Hotel and accommodations room service coordination
• Retail price checking
• Gift wrapping
• Profit & loss
• Lightspeed Retail
• Microsoft Office
• Loyalty programs
• Product bundling
• Store closing procedures
• Retail compliance procedures
• Retail sales - Retail sales experience (6-10 years)
• Cross-merchandising
• Economic Order Quantity
• Shopify POS
• Hospitality industry experience - Hospitality industry experience (6-10 years) Languages
• English
Links
gmail.com
Certifications and Licenses
Driver's License