Customer Service Representative (Remote)
Resume:
Stefanie Vano
Hudson, Florida 34667
**************@*****.***
Professional Summary
Customer Service professional with call center and remote support experience. Skilled at problem-solving, CRM systems, and empathetic communication. Seeking a remote Customer Service Representative role to provide reliable support and positive customer experiences. SKILLS
Customer Service · Conflict Resolution · CRM · Remote Tools (Email, Chat, Zoom) · Time Management · Adaptability
EXPERIENCE
Customer Service Rep — National Call Center 2019–2020
-Assisted customers with billing/account inquiries in a high-volume call center.
-Resolved issues with professionalism and met daily performance goals.
-Customer Support Associate — Telecommunications Contact Center 2021–2022
-Handled phone/email inquiries for billing and product support.
-Maintained clear communication in fast-paced environments.
-Independent Author & Online Seller — Amazon KDP 2024–Present
-Self-published books, managed customer inquiries, and resolved sales issues.
-Freelance Digital Entrepreneur — Remote 2024–Present
-Provided support for affiliate sales and digital products; adapted quickly to new platforms.
EDUCATION
High School Diploma
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