Remote Data File Clerk / Customer Service
Resume:
Pearland, TX *****
********@*****.***
linkedin.com/in/jenny-shelby-b2071699
Jenny Shelby
I would like to increase my customer service skills and supplement my current income. I am a hard worker; I learn quickly, and I like new challenges. I have worked my way up from an entry level position to many different positions within the company that I currently work for. I know how to do many different positions within the company, so I am often asked to help in different departments.
Customer Service Manager and Billing Department Supervisor
American Plant Food – March 2024 to Current
Manage Customer Service Team. Coordinate with sales team and transportation department on order statuses. Complete invoicing on orders.
Customer Service Rep/Billing Department
American Plant Food – 2010 to Current
Speak with customers and sales team about orders, enter orders, issue credit memos and rebills when needed. Keeping customer accounts updated and current.
Accounts Receivable/Payable
American Plant Food
2012 to 2020
Managed both departments by entering invoices and making sure prices and totals are correct. Keep customer accounts and vendor accounts updated. Contacting customers when invoices are past due.
Human Resources
American Plant Food
2016-2018
Manage payroll, personal time off and vacation time, employee benefits and the retirement plan for 100+ employees.
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