Dental Assistant & Data Analytics Professional

NATISHA HENRY

DENTAL ASSISTANT/ DATA ANALYST/ INSURANCE CLAIM PROCESSOR

WALLINGTON, NJ 917-***-**** *********@*****.***

Objective

Detail-oriented with over 20 years of experience in dental assisting, dental insurance claim processing, and administrative support. Experienced in submitting and resolving insurance claims, verifying benefits, managing patient records, and maintaining accurate documentation. Currently pursuing a data analytics certification with hands on experience in data organization, reporting, and process improvement. Strong analytical, organizational, and communication skills with passion for improving workflow efficiency and supporting data-driven decisions.

Professional Experience

Ridge Family Dental 2026-Present

Lead Dental Assistant

Assist with scheduling and patient communication.

Collect and maintain accurate patient data.

Assist with clinical procedures.

Assist with laboratory procedures

Prosmile Cosmetic Dentistry 2021-2022

Help keep inventory organized.

Assist with in-house whitening.

Assist with cleaning and preparing operatories for following procedure.

Chairside assisting/4 handed.

Levy Dental Arts 2002-2020

Lead Dental Assistant/insurance coordinator/Assistant manager

Verified patient eligibility and benefits.

Processed insurance claims and resolved claim discrepancies.

Coordinate pre-authorizations and treatment estimates.

Analyze insurance reports to improve claim accuracy and reimbursement.

Maintained accurate patient records and documentation.

Education

Penn foster university 2020-2021

Major: dental assisting/ Minor: science

American medical technologist 2025-2026

Major: RDA/DAR certified

Online accredited course 07/2023

Accounting and Bookkeeping certified

(in progress)

Technical and Core Skills

Insurance claim processing

Dental insurance verification

Data analyst & reporting

Microsoft Excel & Microsoft windows/outlook

Google sheet

SQL(Learning)

Data visualization (Learning)

Insurance verification & benefits verification

Data Entry

Administrative Support

Customer Service

Reporting & Documentation

Dentrix, Dentrix Ascend, Eagle soft,

Open Dental, EZ Dental,

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