Administrative Assistant & Customer Service Rep

Chole D. Crosby

Administrative Assistant

406-***-**** ***************@*****.*** Copperas Cove, TX

Objective As the Administrative Assistant I greet all visitors, take care of their questions and direct them to other staff members. Weekly I develop the Power point slides for the worship service along with bulletin for service. I assist in putting together the monthly “Ambassador newsletter and complete its publishing. As needed, I work with the Youth Director in preparing the Wednesday Bible school work cabinets and their lesson files. I also maintain the inventory of what lessons are left in the master file cabinet.

Education Sidney High School

Sidney, MT

Graduated in the top third of the class

Key Skills Communication

Project management

Data input and maintenance

Computer software proficiency

Problem-solving

Experience Responsibilities: overseeing daily operations, managing staff, ensuring compliance with banking regulations, and providing exceptional customer service. Also responsible for analyzing financial data, identifying trends, and developing strategies to improve the bank's performance. March 2015-October 16, 2025

Administrative Assistant

Pella Lutheran Church

October 1982-April 2011

Office Manager/4-H Assistant

MSU Extension/Roos. County

August 1978-December 1980

Office Manager/Bookkeeper

Sunrise Equipment

Communication Implemented an instruction manual to assist any staff in how to do tasks that are required by the Assistant. Worked with all volunteers that come into the office. Worked directly with the Pastor, Youth Coordinator and Parish Assistant daily.

Leadership Successfully assisted the organization and implementation of an Adult Anxiety/Depression Support Group in 2020. Continue to facilitate the group twice a month.

References Available upon request.

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