Responsible, Organized, Professional, Office Supervisor

Megan e. Keates, RN, BSN, IBCLC

Phone: 201-***-**** Fax: 973-***-**** Email: **********@*****.***

Address: ** ****** ******, *** **, Belleville, NJ 07109

Summary of Qualifications

Detail-oriented, passionate, and highly qualified professional with strong nursing assessment and patient care experience in both the acute care, office, and ambulatory surgery settings; can take charge of the unit while continuing to manage own assignment; additional experience working as a freelancer on nursing continuing education research, copyediting projects, clinical editing, and clinical writing.

Providing exceptional nursing care

Medical team collaboration

Organizational, delegation, and management skills

Patient advocate

Leadership responsibilities

Prioritizing patient care and responsibilities

Attention to detail

Experienced clinical editor, copyeditor, and writer focused on online continuing education for nurses to expand their knowledge in various nursing topics and medical conditions

Professional Profile

Pulse Medical Transportation · Wayne, NJ March 4, 2026 – April 2026

Registered Nurse; Special Care Transport Nurse

Responded to requests to transport critical care patients between acute care, long-term care, and home settings

Cared for patients who were vent dependent, on and off of oxygen

Ensured patients were stable before leaving the departing location for transport by ambulance, taking and giving a thorough report between care facilities

Worked with various teams of nurses, doctors, respiratory therapists, and families to provide a smooth transition of care before, during, and after transport

Managed ventilator settings, IV drips, and oxygenation according to provider orders and transportation protocols

Followed the rules and regulations governed by the state of New Jersey

Responsible for providing life-saving measures in accordance with BLS, ACLS, PALS, and NRP

Hackensack Meridian Health Mountainside Medical Center · Montclair, NJ September 2020 – January 29, 2024

Registered Nurse; International Board-certified Lactation Consultant; Postpartum Mother/Baby Educator; Staff Breastfeeding Educator

Performed daily lactation in-patient rounds, providing education, support, and hands-on assistance to antepartum and postpartum mothers

Assisted in improving breastfeeding skills, empowering breastfeeding mothers, and providing problem-solving strategies for difficult latching

Worked with the lactation team, neonatologists, and postpartum, nursery/NICU, and L&D nurses for continuity of care to develop, implement, and adhere to individualized feeding plans during hospitalization and after discharge

Assisted NICU, postpartum, and L&D nurses with lactating mothers

Provided mandatory staff breastfeeding education in written, verbal, and hands-on format, including the use of Ameda hospital-provided breast pumps

Aided mothers in ordering breast pumps for home use via their health insurance

Encouraged and taught hand expression, alternative feeding methods, and paced-bottle feeding

Rendered all education in the mother’s preferred languages via the Stratus interpreter video translation service

Lead tours of the maternity unit, guiding groups from admission to L&D through discharge from postpartum

Made follow-up phone calls to all first-time mothers and mothers with infants who were admitted to the NICU during hospitalization or readmitted for phototherapy treatment

Ensured the lactation department has adequate supplies and submitted supply orders, when indicated

Participated in bimonthly virtual Hackensack Meridian Health (HMH) lactation meetings to share updates, evidence-based research, and recent changes at other participating HMH hospitals, including staff education, donor breast milk banking and distribution, breastfeeding statistics, and other6 problem-solving strategies to target exclusive breastfeeding rates, staff education, open lactation positions, and many other topics

Event planning (with maternity team, lactation, marketing, and HR) and meeting with expectant mothers, couples, and families during Baby Expos; distribute maternity education, give tours, and organize giveaways promoting delivery at Mountainside Medical Center

Saint Clare’s Denville Hospital · Denville, NJ April 2021 – January 29, 2004

Registered Nurse; International Board-certified Lactation Consultant; Postpartum Care Educator

Performed daily lactation in-patient rounds to provide instruction, support, and empowerment to all breastfeeding mothers, focusing on strategies to improve difficult latching

Taught hand expression and encouraged alternative feeding methods to supplement breastfeeding with mother’s own expressed breast milk or formula, including finger feeding, cup and spoon feeding, supplemental nursing system, etc

Developed individual care plans for exclusive breastfeeding, breastfeeding with formula or mother’s expressed breast milk supplementation, and the use of breast pumps

Met and assisted all post-cesarean section mothers with the initial infant latch in the PACU, encouraging continued skin-to-skin pre- and post-feeds

Instructed mothers on the use and care of hospital-provided breast pumps, when indicated

Acted as a passionate advocate of healthy infant nutrition

Ensured all patient education is provided in the mother’s preferred language via interpreter services

Reviewed the lactation “warm-line” and provided phone assistance to mothers who reached out to the lactation department requesting additional support and education after discharge

Referred mothers to community resources, upon request and when indicated

Worked closely with the lactation team, neonatologists, and postpartum, nursery/NICU, and L&D nurses for continuity of care and adhered to individualized feeding plans

Bon Secours Charity Health System Good Samaritan Hospital · Suffern, NY April 2020 - August 2021

Registered Nurse; International Board-certified Lactation Consultant; Postpartum Care Educator

Performed daily lactation in-patient rounds on the postpartum unit and in the NICU to provide education and support to new mothers and mothers experiencing breastfeeding difficulties

Provided troubleshooting strategies to improve latching and developed individualized care plans, including the introduction of nipple shields (if indicated), breast pumps, alternative feeding methods, and assisting mothers to obtain a breast pump for home use via their health insurance

Provided intensive breastfeeding education and support in the mother’s preferred language via interpreter services

Acted as a passionate advocate of healthy infant nutrition

Conducted return phone calls to mothers who reached out with questions and/or concerns after discharge; assessed couplet needs and provided community resources, including support groups and access to lactation consultants who provide outpatient consults

Elsevier · Freelancer; West Milford, NJ December 2011 – December 2025

Registered Nurse; Clinical Writer; Copyeditor-Nursing Continuing Updates; Clinical Editor-Patient Engagement

Created NCLEX-style questions for continuing education documents for nurses

Copyedited evidence-based nursing monographs (EBNM) and continuing update (CU) articles to update and post on ClinicalKey for Nursing website

Fact-checked EBNMs and CUs, providing close attention to references and citations throughout

Familiar with AMA Manual of Style, APA Manual of Style, ClinicalKey, PubMed database, and Acres database

Communicated closely with project managers and senior staff

Peer-reviewed content of patient education for clinical precision

Adjusted education material to conform to 8th-grade and 4th-grade reading levels, while maintaining clinical accuracy

Adhered to deadlines as necessary for fast turnaround

Hackensack Meridian Health Pascack Valley Medical Center · Westwood, NJ Aug 2015 - Oct 2020

Registered Nurse; Antepartum and Postpartum Nurse; L&D Recovery and NICU Float Nurse; Charge Nurse

Provided independent postpartum nursing care for mothers, including thorough assessment for potential complications in the postpartum period, antepartum period, education of mothers on postpartum self-care, breastfeeding, abnormal symptoms to report, and head-to-toe newborn care

Attended vaginal and cesarean births to assist neonatologist in providing immediate care and assessment of newborns that included assigning apgar scores, banding, and foot printing, and assisted the labor and delivery nurses and obstetricians with additional tasks and/or complications of the laboring mother

Reported abnormal findings in the mother or newborn to the appropriate physician in a timely fashion

Acted as charge nurse, which included making the nursing assignment, delegating responsibilities, assisting less experienced nurses with patient care, and reporting activities on the floor to the appropriate supervisor

Floated to NICU and labor and delivery and assisted in patient care, as needed

Provided intensive breastfeeding education and support

Affiliated Dermatologists and Dermatologic Surgeons · Morristown, NJ Dec 2014 - March 2016

Registered Nurse; Circulating Operating Room Nurse

Provided nursing care for patients during ambulatory surgery and MOHS procedures and assisted the surgeon in the operating room using sterile technique

Monitored the safety and condition of patients before, during, and after ambulatory surgery

Educated patients on the surgical process, biopsy processing, discharge instructions, and wound care

Triaged surgical questions/concerns of patients pre- and post-surgery, provided wound care and dressing changes, assisted less experienced nurses with patient care, and reported activities on the floor to the appropriate supervisor

Supported providers in dermatology by conducting patient interviews before provider assessments, assisted providers when performing biopsies/cultures and sending biopsies/cultures to the appropriate lab for processing, provided support to the surgeon during sterile office suture surgeries, obtained consent, prepared and educated the patient, and provided assistance during cosmetic procedures

Assessed wound healing in patients before removing sutures/staples after ambulatory surgery

Interviewed and assessed patients before providing prescribed UVB treatments in UVB therapy device

Frequently was responsible for cleaning patient rooms, sterilizing instruments, stocking supplies, and securing the dermatology office at the close of business

Woodhull Mental Health and Medical Center · Brooklyn, NY March 2011 - November 2014

Registered Nurse; Float Well-Baby Nursery Nurse; PACU Recovery Nurse; Charge Nurse

Provided postpartum nursing care for mothers, including thorough assessment for potential complications in the postpartum period, antepartum period, education of mothers on postpartum self-care, breastfeeding, abnormal symptoms to report, and head-to-toe newborn care

Monitored the safety and condition of newborns

Reported abnormal findings in the mother or newborn to the appropriate physician in a timely fashion

Fulfilled charge nurse duties, including making the nursing assignment, delegating responsibilities, assisting less experienced nurses with patient care, and reporting activities on the floor to the appropriate supervisor

Floated to other maternity areas to assist the newborn nursery and labor and delivery in patient care

Education History

Pace University - Leinhard School of Nursing · New York, NY

Bachelor of Science in Nursing (August, 2010)

Pennsylvania State University · University Park, PA

Bachelor of Science in Psychology (December, 2004)

Licensure and Certification

State of New York, Active

License Number 636949-1, Expires: 4/30/2028

State of New Jersey, Active

License Number 26NR15233300, Expires: 5/31/2027

IBCLC, Active

Certification Number L-165263, Expires: 12/30/2029

American Heart Association BLS

Expires: 4/30/2027

American Heart Association ACLS

Expires: 1/31/2028

American Heart Association PALS

Expires: 2/28/2028

Neonatal Resuscitation Program NRP

Expires: 1/31/2028

STABLE

Completed 1/5/2017

IV Therapy Certification

Completed 12/12/2010; 3/21/2015

Internship

Genzyme Genetics · Philadelphia, PA (2005)

Participated in prenatal genetic counseling sessions to explain the quad test results and suggest further genetic testing for expectant mothers

Created a filing system for and organized all patient charts

Professional References – AVAILABLE UPON REQUEST

**Willing to obtain C-EFM or RNC-OB, upon request**

Contact this candidate