Direct Support Professional & Pharmacy Technician
Resume:
Makayla Sylvester
Phone: 409-***-**** Email: ******************@*****.*** Professional Summary
Dedicated and compassionate professional with strong experience in customer service, healthcare support, and postal delivery. Proven ability to provide quality care to individuals with intellectual and mental health challenges. Highly organized, motivated, and skilled at working both independently and within a team environment.
Core Skills
● Exceptional Customer Service & Communication
● Medication Administration Support
● Organization & Time Management
● Independent and Team-Oriented Work Style
● Problem Solving & Adaptability
Professional Experience
DDMS of Beaumont – Direct Support Professional
Beaumont, TX December 2022 – Present (PRN Staff)
● Provide direct support for individuals with intellectual disabilities and mental health diagnoses.
● Administer medications under the supervision of a registered nurse.
● Assist residents with daily living activities in a group home environment, ensuring comfort and safety.
United States Postal Service – Rural Carrier
Lumberton, TX November 2023 – June 2024
● Organized, sorted, and loaded mail and packages efficiently to ensure timely delivery.
● Delivered and collected mail along assigned routes while maintaining a high standard of customer service.
● Safely handled and transported moderate to heavy loads during daily route operations. Whataburger – Cashier
Beaumont, TX August 2020 – September 2023
● Processed customer transactions accurately and efficiently, handling cash, card, and digital payments.
● Ensured high-quality customer service through friendly and professional interactions.
● Maintained a clean and organized work environment while supporting team operations. Education
Pharmacy & Phlebotomy Technical Academy
Beaumont, TX August 2025 – December 2025
Pharmacy Technician Program
● Completed coursework for Pharmacy Technician Certification.
● Certified Pharmacy Technician, February 2026.
References
Available upon request
Contact this candidate