Compassionate PSW Trainee and Home Care Assistant

Mamta

̇Ottawa, ON ***************@*****.*** +1-514-***-****

Career Objective

Compassionate and dedicated healthcare professional pursuing a Personal Support Worker

(PSW) diploma with hands-on training in long-term care, mental health, and clinical settings.

Skilled in providing patient-centered care, supporting independence, and ensuring dignity and

comfort. Seeking to contribute to a healthcare team with strong empathy, communication, and

teamwork skills.

Education

Personal Support Worker Diploma – Algonquin College, Ottawa Jan 2025 – Aug 2025 Event Management Diploma – Algonquin College, Ottawa Jan 2024 – Oct 2024 B.Sc. in Fashion Technology – CGC Jhanjeri, Punjab 2018 – 2021 Achieved: 80% Professional Experience

Personal Support Worker (Full Time)

AGTA Home Health Care Services, Ottawa, ON

September 2025 – Present

• Provide person-centered care to clients in community and home care settings.

• Assist with activities of daily living (ADLs) including bathing, dressing, feeding, toileting, and mobility support according to individualized care plans.

• Monitor and report clients’ physical, emotional, and behavioral changes to supervisors and healthcare team members.

• Ensure safety, comfort, dignity, and confidentiality while promoting independence and quality of life.

PSW Trainee – Long-Term Care Placement (120 hrs)

Villa Marconi, Ottawa 2025

• Assisted residents with bathing, feeding, dressing, and mobility.

• Promote independence through safe mobility and activity support.

• Monitored and reported residents’ health changes to nursing staff.

• Fostered a compassionate, respectful care environment. PSW Trainee – Mental Health Placement (65 hrs) The Royal Ottawa Mental Health Centre 2025

• Supported clients in therapeutic activities and daily routines.

• Observed and documented behavior for healthcare team review.

• Always ensured confidentiality and patient dignity. PSW Trainee – Clinical Placement (65 hrs)

Medex Extendicare, Ottawa 2025

• Delivered personal care, ensuring dignity and comfort of residents.

• Assisted with hygiene, feeding, and mobility support.

• Reported changes in residents’ health status to nursing staff. Customer Support Representative

Concentrix, Ottawa Apr 2024 – May 2025

• Delivered troubleshooting support for software and connectivity issues.

• Maintained professionalism while meeting performance targets.

• Documented solutions to improve client satisfaction. Personal Support Worker (Senior Citizens

Home)

India Oct 2022 – Sept 2023

• Aided with ADLs: hygiene, dressing, feeding, and mobility.

• Followed individualized care plans and infection control protocols.

• Encouraged safe physical movement and light exercises. Key Skills

• Patient-centered care & empathy

• Assistance with ADLs (bathing, feeding, dressing, mobility)

• Vital signs monitoring & health observation

• Dementia and mental health support

• Mobility support & use of assistive devices

Certifications

• CPR Certification

• WHMIS & Health & Safety Training.

• Up-to-date immunizations (including TB test, COVID-19, Hep B, Flu shot as required)

• Criminal Record Check / Vulnerable Sector Check

Contact this candidate