Principal Software engineer & AI Engineer

SPOORTHY MENDU

Principal Software Engineer

mailto:*************@*****.*** • +1-571-***-**** • www.linkedin.com/in/spoorthy-mendu-9339a44a

PROFESSIONAL SUMMARY

Results-driven Principal Software Engineer with 13+ years of enterprise .NET development experience, including 3+ years at Dell Technologies building high-traffic dell.com pages. Proven technical leader managing teams of 7+ developers, architecting microservices and GraphQL solutions, integrating AI capabilities (Virtual Assistant, RAG, Claude/Windsurf), and driving CI/CD excellence on OpenShift and PCF. Experienced in full-stack development (Angular, .NET 8, C#) with a strong record of on-time delivery, performance optimization, and cross-functional collaboration.

KEY HIGHLIGHTS

•Currently at Dell Technologies (Sep 2022–present) — contributing to ISG Franchise pages on dell.com as Principal Software Engineer

•Led a team of 7 engineers to build and launch multiple live dell.com pages with measurable UX improvements

•Integrated Virtual Assistant across ~30 dell.com pages to enhance product navigation and customer experience

•Developed responsive, full stack web applications using Angular 19 (frontend) and TypeScript/Node.js (backend), delivering scalable and maintainable codebases

•Architected backend for Project Maverick; migrated REST APIs to GraphQL, reducing over-fetching and improving client performance

•Hands-on AI adoption:

- Built hands-on AI solutions using LangGraph and CrewAI to design and experiment with agent-based systems and multi-agent workflows.

- Developed agent automation and workflow orchestration using n8n, integrating tools and APIs, and applied NumPy and Pandas for data processing and analysis within AI pipelines.

•Maintained 98% SonarQube code coverage; enforced security standards with Snyk and Secure Assist across all services

•Built and managed GitLab CI/CD pipelines; authored Nginx rules supporting major dell.com product launches

TECHNICAL SKILLS

Languages & Frameworks

.NET 8 / .NET 6 / .NET Core 3.1, C#, VB.NET, ASP.NET MVC, LINQ, Entity Framework, WCF, Python, RAG, N8N

APIs & Architecture

GraphQL, RESTful Web APIs, Microservices, Event-Driven (Apache Kafka), IBM API Connect, Swagger

Frontend

Angular, Knockout.js, TypeScript, JavaScript, HTML5, CSS3, Bootstrap, AJAX

Cloud & DevOps

Azure DevOps, GitLab CI/CD, OpenShift, Pivotal Cloud Foundry (PCF), Nginx, Docker/Kubernetes

Databases

SQL Server, MongoDB, Cassandra, PL/SQL, Redis Cache

Security & Quality

JWT, OAuth 2.0, SonarQube, Snyk, Secure Assist, Veracode

Testing

XUnit, SpecFlow (BDD), Cucumber, Selenium, Postman

AI & Emerging Tech

LLM, Prompt Engineering, RAG (Udemy certified), Claude (Windsurf), GitHub Copilot, Virtual Assistant integration

Tools & Monitoring

Dynatrace, Splunk, JIRA, Confluence, Visual Studio, TFS/VSTS

Methodologies

Agile/Scrum, TDD, BDD, SDLC, OOAD, MVC/MVVM

Github Url

https://github.com/menduspoorthy

Youtube url

Demo about N8n Agent automation

N8N Demo

PROFESSIONAL EXPERIENCE

Principal Software Engineer Dell Technologies

Sep 2022 – Present • Hybrid, Round Rock, TX

ISG Franchise — dell.com Customer-Facing Web Pages

•Designed and developed high-traffic dell.com Franchise pages (SPAs & Micro Frontends) using Angular, .NET 8, and GraphQL to deliver an optimized customer purchase journey

•Led and mentored a team of 7 developers; facilitated sprint planning, code reviews, and technical design sessions in an Agile/Scrum environment

•Integrated Virtual Assistant on ~30 dell.com pages, helping users navigate and select the right products, improving engagement metrics

•Architected the backend for Project Maverick; migrated RESTful APIs to GraphQL to eliminate over-fetching and under-fetching, improving client performance

•Created and managed Apache Kafka topics for content consumption and DB publishing; monitored lag and troubleshot consumption issues via Confluent Control Center

•Authored and maintained GitLab CI/CD pipelines for build, test, and deployment across all team components; wrote Nginx rules for new product launch deployments

•Achieved and maintained 98%+ SonarQube code coverage; enforced security standards using Snyk, Secure Assist, and peer code reviews

•Leveraged AI tools including Claude (Windsurf) and GitHub Copilot for code generation, increasing team development efficiency

•Completed certifications in LLM, Prompt Engineering, RAG, and Python (Udemy / DeepLearning.ai); applied concepts to Virtual Assistant integration

•Developed hands-on projects with LangGraph to design simple agents, collaborated with CrewAI for agent-based workflows, and applied NumPy & Pandas for data analysis and processing.

•Created n8n-based agent and workflow automations, integrating tools and APIs to orchestrate intelligent workflows.

•Monitored API performance using Dynatrace; resolved high-priority production issues with rapid root cause analysis and turnaround

Application Developer Lead Cigna

Jun 2020 – Sep 2022 • Austin, TX

Expressway — Agent Contracting Platform

•Implemented Layer7 API Gateway with microservices on OpenShift; led Windows and SQL server migrations with zero production downtime

•Built APIs with .NET Core and Kubernetes containerization; applied TDD with XUnit and BDD with SpecFlow for all services

•Developed SSRS reports and SSIS ETL packages; deployed across all environments, improving agent approval speed by 2x

•Adhered to SonarQube and Veracode quality gates; mentored team members and coordinated offshore resources

•Monitored production health via Dynatrace and Splunk; performed performance tuning on both frontend and APIs

Application Developer Humana

Apr 2019 – May 2020 • Roswell, GA

Physician Finder Tool — Provider Search Platform

•Implemented .NET Core microservices with Ocelot API Gateway on PCF; built CI/CD pipeline in Azure DevOps for automated deployment

•Used MongoDB and Redis Cache for backend persistence and performance optimization; maintained 95%+ code coverage

•Led a team of 5 developers; facilitated Agile ceremonies and groomed user stories in Azure Boards with PMs and architects

•Used Swagger for API documentation; implemented IBM API Connect and monitoring via Dynatrace

Sr. .NET Developer McKesson / Allscripts

Mar 2016 – Mar 2019 • Alpharetta, GA

Paragon EHR — Inpatient Electronic Health Records

•Served as technical lead for a 14-member team; resolved production issues with root cause analysis and on-call support rotation

•Developed RESTful APIs with MVC, ADO.NET, and Entity Framework; wrote stored procedures and optimized SQL Server queries

•Implemented Kendo UI customizations; mentored offshore developers and ensured sprint deadline adherence in Agile/Scrum

.NET Developer Western Dental Services / DaVita

Feb 2012 – Mar 2016 • Orange, CA / Nashville, TN

•Built 3-tier MVC web applications (CEVA eligibility platform, eRx electronic prescribing); developed SPAs using AngularJS

•Designed WCF services, ADO.NET data access layers, and LINQ queries; performed SDLC phases from requirements through deployment

EDUCATION & CERTIFICATIONS

Bachelor of Technology, Computer Science & Engineering — Jawaharlal Nehru Technological University, Hyderabad, India (2011)

Certifications:

•Microsoft Certified Solutions Associate (MCSA): Web Applications — Cert #F810-1798

•Microsoft 70-486: Developing ASP.NET 4 MVC Web Applications

•Microsoft 70-480: Programming in HTML5 with JavaScript and CSS3

•LLM, Prompt Engineering, RAG & Python — Udemy / DeepLearning.ai

AWARDS & RECOGNITION

•Multiple awards at Dell Technologies for outstanding performance and project delivery

•"Consider it Done" Award — Cigna CSB IT Awards for exceptional contributions

•5x On-the-Spot Award and 2x On-the-Spot Team Award for consistent high performance

•Best Team Award for successful delivery of CEVA project at Western Dental

•Client appreciations from DaVita, Western Dental, McKesson, and Allscripts for work quality and leadership

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