Virtual Assistant and HR Administrative Support

THERESA BAAH, Virtual Assistant

Takoradi, Ghana, +233(0)550905605, **************@*****.***

SUMMARY Highly organized HR Administrative Professional and Executive Assistant with experience in streamlining business and HR processes, managing confidential records, and facilitating operational efficiency. Proficient in Microsoft Office Suite, SAP ERP, and document management systems, with advanced skills in data entry, reporting, and executive support. Eager to leverage meticulous record-keeping, strong communication, and problem-solving abilities to provide exceptional remote administrative support as a Virtual Assistant at Simera, enhancing productivity and workflow.

WORK EXPERIENCE

HR Administrative Professional/Executive Assistant Edralpat Ghana Limited/iCODE

01/2024 – Present Takoradi, Ghana

Provided comprehensive administrative and operational support to management, ensuring the streamlined execution of business and HR- related processes.

Managed and maintained accurate, confidential, and compliant employee, customer, supplier, and company records.

Orchestrated onboarding documentation, employee information management, and associated administrative support activities. Compiled weekly and monthly operational records to facilitate informed management decision-making and performance tracking. Directed executive calendars, meeting schedules, travel arrangements, and stakeholder communications with precision.

Facilitated contract administration processes, document approvals, and ensured adherence to business compliance requirements. Organized and maintained electronic and physical filing systems, thereby improving document accessibility and retrieval efficiency. Generated essential reports, presentations, quotations, invoices, and business correspondence for management review.

Monitored inventory records and stock movement documentation to uphold data accuracy and accountability.

Liaised with internal and external stakeholders to ensure seamless operational continuity and effective service delivery. Contributed to process improvement initiatives through meticulous record management and organized workflows.

Assisted with project coordination, ensuring the punctual completion of assigned administrative deliverables.

Augmented document retrieval efficiency by implementing structured electronic filing procedures.

Elevated reporting accuracy and timeliness through the streamlining of operational reporting processes.

Strengthened stakeholder communication via proactive coordination and diligent follow-up activities.

Bolstered management decision-making capabilities through the preparation of precise business performance reports.

EDUCATION

UNIVERSITY OF GHANA, LEGON

Bachelor of Arts

2016 – 2020 Accra, Ghana

SKILLS Human Resources Administration Global Mobility Adminstration Support

HR Project Coordination Employee Records Management Data processing Business Process Improvement

Cost Tracking & Documentation Presentation Preparation Administrative Process Optimization Microsoft word Microsoft Excel (Advanced) Microsoft Outlook

Microsoft Powerpoint Microsoft Teams

Electronic Document Management

Systems

HR Data Reporting

Office 365 Suite Data Analysis & Record

Management

HR Operations Support Employee Onboarding and

Offboarding

SAP ERP Administration Document Control & Compliance Executive & Stakeholders Support Learning & Development Coordination

Strong analytical and problem

solving skills

Ability to work effectively in

multicultural and international

environments

Strong written and verbal

communication skills

Excellent organizational and

multitasking abilities

High Level of confidentiality and

professionalism

Adaptable and eager to support

global HR initiatives and projects

LANGUAGES English (Fluent) French

(Intermediate DELF A2,

Progressively to B1)

SAP ERP Fundamentals

Microsoft office Professional Certifications

DELF A2 French Language Cerification

CERTIFICATES

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