Document Audit & Compliance Specialist

DIPANWITA ROY

Denton, Texas ***** • +1-817-***-**** • *********@*****.***

Professional Summary

Detail oriented Document Specialist and operations professional with extensive experience managing high volume document reviews, data verifications, and compliance workflows in remote environments. Proven track record of auditing complex paperwork against strict guidelines and maintaining data integrity within deadline driven queues. Adept at managing internal inquiries via asynchronous communication, drafting standardized procedures, and adhering to strict information confidentiality protocols. Committed to meeting stringent daily, weekly, and monthly performance metrics while collaborating across teams to achieve organizational service level goals. Education

Bachelor of Arts: History, 05/2026

University of North Texas - Denton, TX

Bachelor of Arts: English Literature,

05/2023

University of North Texas - Denton, TX

Associates of Arts: 05/2020

Tarrant County College – Fort Worth, TX

Skills

Document Kit Assembly

Recordkeeping Reconciliation

Document-to-System Updates

Audit Trail Maintenance

Data Integrity & Quality Assurance

Guideline Compliance

Case Management

Secure Data Handling

Client Confidentiality

Risk Prevention

Standard Operating Procedures (SOPs)

CRM Databases

Shared Inbox Management

Microsoft Office 365 and Google Workspace

Work History

Rebate Processing Specialist, 03/2025 to present

Center for Sustainable Energy – Remote

Manage a high-volume queue to process and review multi-page applications, cross-referencing sensitive data against complex state regulatory frameworks and program guidelines.

Process and audit high-volume application packets and onboarding document kits, cross-checking key details (including identity, addresses, and transaction records) to ensure complete alignment with strict program guidelines

Manage a shared inbox, responding to applicant inquiries through email with clear, accurate, and timely information

Support high-volume application workflows across multiple programs, including processing 50+ additional applications daily as capacity allows

Maintain detailed records of application status, communications, and required follow-ups within internal systems

Execute document-to-system updates within internal CRM databases, ensuring recordkeeping settings remain 100% accurate and consistent with submitted client records

Develop and implement standardized email templates (SOPs) to streamline responses, improve consistency, and increase efficiency in applicant communication Data Compliance & Review Specialist, 10/2024 to 03/2026 GlobalLogic – Remote

Identified data anomalies and executed structured quality assurance procedures to enhance output reliability and maintain record integrity

Evaluated and validated AI-generated content for accuracy, consistency, and adherence to project guidelines

Applied detailed labeling standards to ensure high-quality, structured datasets

Maintained accuracy and attention to detail while working within deadline-driven workflows

Ensured 100% compliance with rigid, multi-layered regulatory and client guidelines while maintaining focus within high-velocity, deadline-driven queues

Managed an independent daily workload under a pre-defined production schedule, proactively collaborating with peers to balance overall unit volumes Administrative Assistant, 09/2018 to 05/2020

Tarrant County College – Fort Worth, TX

Maintained high-volume paper and electronic filing systems, ensuring 100% accuracy in data entry, record organization, and information routing

Processed forms, reports, and internal documentation with a high level of accuracy and attention to detail

Contact this candidate