Customer Service

Ellis Burton

Washington, DC ***** +1-202-***-**** ********@*****.***

Work Experience

Amazon Delivery Driver

TeeterHendricks LLC Laurel, MD

January 2025 to Present

Load van and deliver packages by driving, climbing in and out of the vehicle, and walking upstairs and through driveways in all weather conditions, and deliver packages safely and punctually. Copier Service Technician

Ricoh USA, Commercial Industrial Printing McLean, VA November 1988 to Present

Proactively develop and execute installations, relocations, specification changes and preventative maintenance on products requiring the application of a high degree of troubleshooting capability.

• Provide exceptional customer service to special customer accounts or specific product technology with a solid command of all company products, their applications, networking and integration capability.

• Recommend solutions to a variety of problems and maintaining stock inventory.

• Provide connectivity services for multifunctional devices, and provide customer service support via telephone to help maximize time and efficiency.

• Continually increase technical and customer relation skills by taking certifications, participating in educational opportunities and environmental friendly products. Amazon Delivery Driver

TuCasa Logistics Amazon DSP Greenbelt, MD

December 2024 to January 2025

Load van and deliver packages by driving, climbing in and out of the vehicle, and walking upstairs and through driveways in all weather conditions, and deliver packages safely and punctually. Amazon Delivery Driver

Focus Delivery Now Rockville, MD

September 2023 to November 2024

Load van/step van and deliver packages by driving, climbing in and out of the vehicle, and walking upstairs and through driveways in all weather conditions, and deliver packages safely and punctually. Education

Computer Technician (Associate's degree)

Montgomery College

September 1980 to June 1986

Skills

English Copy machines Field service Printer repair Printer and copier repair Active Directory Commercial driving Driving Printer (troubleshooting support) Customer service Service Technician Experience Delivery Driver Experience Box truck Equipment repair Certifications and Licenses

Driver's License

CompTIA A+

DOT medical card

April 2024 to April 2026

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