Customer Service & Administrative Support

Autumn Burkhalter

** **** **. *********, ** ***** • 985-***-****

******.**********@*******.***

Detail-oriented customer service professional with experience in client communication, administrative support, cash handling, scheduling, and technical troubleshooting. Proven ability to manage multiple priorities while providing excellent customer service in a fast-paced environment. Seeking an administrative, customer service, receptionist, or office support position.

EXPERIENCE

01/2023 to 04/2023 & 09/25-04/26

PJ’s Coffee- Barista

● Delivered excellent customer service

● Worked efficiently as part of a team to meet customer demand

● Maintained inventory and restocked supplies

09/2023 - 05/2024

Uno Dos Tacos- Front of House

● Supported daily operations in a high-volume environment

● Assisted customers with orders and payment processing

● Managed transactions accurately

● Maintained clean and organized work areas

03/2025 - 12/2025

Full-time service advisor

Honda Dealership

● Welcome customers

● Maintained accurate customer records

● Explain the recommended services, pricing, and their timelines

● Provided professional customer service while managing multiple clients simultaneously 07/2024 to current

Part-time bar manager

A manager for a daiquiri bar at LSU

● Verified customer identifications and ensured compliance with state regulations

● Trained and assisted team members

● Maintained inventory and coordinated restocking needs

● Processed cash and credit card transactions using POS systems

● Resolved customer concerns professionally

12/2020 - 11/2022

Volunteer at Angel’s Grove

● Maintained the well-being of animals

● Handyman work

● Assisted with events and parties

● Upheld the safety and cleanliness of the environment 08/2023 - 06/2024

Volunteer at Private Ranch

Folsom

● Maintained the well-being of animals

● Assisted with the upkeep of the ranch

EDUCATION

● •High-School Grad 2024

● •Graduated from Northshore Technical Community College in 2025

-Automotive Technology certificate

-Precision Measurement certificate

SKILLS:

● Customer Service

● Administrative Support

● Data Entry

● Mircosoft Office

● Cash Handling

● Scheduling & Appointment Coordination

● Point of Sale (POS) Systems

● Problem Solving

● Technical Troubleshooting

● Written & Verbal Communication

● Team Collaboration

● Time Management

Contact this candidate