Network Technician & CCNA Certified
Resume:
Nashiem Morgan
Address: ** ********** ** *** ******** Savanna Grand Cayman
Telephone: 345-***-**** Email: *********@*****.***
PHILOSOPHY
“IF YOU HAVE NO CONFIDENCE IN SELF, YOU ARE TWICE DEFEATED IN THE RACE OF LIFE.” - Marcus Garvey
Education
University of the People 2023- 2025
Bachelor’s Degree in Computer Science
Vocational Training Development Institute 2021 -2022
Cisco Switching and Routing
CCNA Enterprise Networking,
CCNA Network Security and Automation
Kyocera Certifications 2022
Kyocera Device Manager
Microsoft Connector
MyQ Introduction
KX Driver 8.x
Kyocera Setup Tool Technical
Network Connectivity Technical
KFS Administrator
Color theory 101 Technical
Kyocera Net Admin 3.8 technical
Mobile print Application Technical training
Pinpoint Scan 3
MDS Technical Training
Teaching Assistant 2.5
Kyocera Cloud Print and Scan Technical
DMConnect 3 – Part 1
DMConnect 3 – Part 2
DMConnect 3 – Part 3
Papercut MF
MyQ Print Management
Google Digital Garage 2023
Technical Support Google
Project management
IT Fundamentals
University of the Commonwealth Caribbean 2017-2019
Associate Degree in Information Technology
Moneague Community College 2013-2015
CISO Networking+ Administration
CISO IT Essential Certificate
Alison 2021
Information Technology for Managers Certificate
Web-Page Development Certificate
System Design Implementation Certificate
Computer Networking Diploma
CompTIA Cloud+
Diploma Project Management ( 2024)
Computer Networking - Digital Network Security (2024)
Microsoft Azure Administrator (2024)
Diploma in Information Technology Management (2024)
Marcus Garvey Technical High School 2008-2013
Information Technology
Principles of Business
Principles of Accounts
English Language
Work Experience
Compcay (2024 - Present)
Network Technician
Configure and install various network devices and services (wireless access points routers, switches, firewalls, load balancers, servers VPN, QoS)
Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations.
Monitor performance and ensure system availability and reliability.
Monitor system resource utilization, trending, and capacity planning.
Provide Level-2/3 support and troubleshooting to resolve issues.
Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure.
Select and implement security tools, policies, and procedures in conjunction with the
company’s security team.
Liaise with vendors and other IT personnel for problem resolution.
Create Vlans, wans, and Lans.
CCL Business Technology (July 2022- 2024)
Information Technology Manager
Meeting with the IT manager to discuss system needs.
Designing and installing computer hardware configurations.
Installing software and networking systems.
Troubleshooting network and software issues.
Installing high-level software security systems.
Training staff on newly installed hardware and software systems.
Fixing hardware, software, and networking issues.
Responding to general IT requests.
Ensuring security software is kept up to date. University of the Commonwealth Caribbean (2020-2022) Lecturer
Computer Repairs course
Information technology
Information technology for BPO
Create assignments and exams for the course.
Teach students to repair computers.
Norman Manley High (2020-2022)
System Administrator
• Install and configure software and hardware.
• Manage network servers and technology tools.
• Set up accounts and workstations.
• Set up google suit Accounts and manage Microsoft 365
• Monitor performance and maintain systems according to requirements.
• Troubleshoot issues and outages.
• Ensure security through access controls, backups and firewalls.
• Develop expertise to train staff on new technologies.
• Building internal technical documentation, manuals and IT policies
Protocol Tech ltd (2019-2021)
Networking technician
• Creating network infrastructure
• Putting up surveillance System
Jamaica Defense force (2015-2017)
Private Solider
• Patrol
• Assist the JCF Maintain law and order.
• State Ceremonial Duties
• Regional Cooperation
• Counter Terrorism
• Disaster Relief
• Peace Support
• Monitoring and control of airspace and maritime areas of jurisdiction
• Internal Security
• Support to other government agencies and departments.
Skills & Abilities
System Administration, Network Administration, Wan and Lan configuration, Vlan configuration, Windows Server Administration, Azure Administration, Virtual Machine Administration and configuration Active directory, Papercut administration, MyQ Administration, Kyocera print management Web Designing, System design, Microsoft Project, ubiquiti Networks Administration and configuration, CISCO networks, Windows programmer, Information Technology Management, Computer Repairing, Mobile app development, Microsoft 365 Administration, Coding in (XML, C#, python, HTML, CSS Java, JavaScript) and API
References
Karen Felicien-Brown
Managing Director
Adaire Powell-Brown
Principal
Norman Manley high
Contact this candidate