Data Operations & Transaction Data Entry Officer

OLUWADAMILOLA TOPE OBISANYA

Ipaja Lagos.

081******** 070******** **********************@*****.***, Project Portfolio: https://olubeckee.github.io/My-Project-Portfolio/ PROFESSIONAL SUMMARY

A detail-oriented and career-driven Data Operations professional with extensive experience in data entry, database management, and transaction processing. Adept at leveraging technical skills to improve data accuracy, streamline operational workflows, and enhance the customer experience. Proven ability to manage large-scale data migrations and audits while maintaining strict confidentiality and adherence to regulatory standards. CORE COMPETENCIES

• Data Management & Analysis: PostgreSQL, Power BI, Advanced Microsoft Excel, Data Auditing.

• Operations & Systems: CRM management, LMS administration, Transaction reconciliation, Process improvement.

• Soft Skills: Customer experience optimization, Attention to detail, Cross-functional collaboration, Time management.

WORK HISTORY

Wiremoney Australia

Data Entry Officer 06/02/23- till date

• Customer Experience: Acted as a vital link between operational data and customer satisfaction by resolving transaction inquiries promptly, significantly reducing customer wait times. Data Entry

• Accurately entering customer and transaction data into the company's systems and databases

• Compiling, verifying accuracy and sorting information to prepare source data for computer entry

• Reporting Daily Transactions on Austrac Online and International Funds Transfer Instruction Report under a Designated Remittance Arrangement (IFTI-DRA) Transaction Processing:

• Collaborating with the operations team to process and reconcile transactions related to money transfers from Australia to Nigeria.

• Ensuring that all transactions are properly documented and recorded.

• Quality Assurance

• Reviewing data for inconsistencies, errors, and omissions, correcting any discrepancies as needed.

• Conducting regular data audits to maintain data integrity and accuracy. Documentation:

• Maintaining, organise and up-to-date records of transaction data, ensuring that all necessary documentation is complete and accessible.

Timely Processing:

• Prioritizing and processing transactions within specified timelines to ensure prompt and efficient service delivery to customers.

Data Management:

• Assist in organizing and categorizing transaction data for reporting and analysis purposes.

• Ensuring compliance with data protection and security protocols.

• Managed data cleaning and normalization of over 10,000 records, ensuring high data quality and usability Communication:

• Collaborating with cross-functional teams, including customer support and finance, to resolve any data-related issues and inquiries.

Process Improvement:

• Identify opportunities to streamline data entry processes and enhance data accuracy, proposing suggestions for continuous improvement.

MIVA Open University

Data Entry Officer (Contract) 07/04/2025 – 09/05/2025

• Assist with the migration of student and academic data into the new LMS and other relevant systems.

• Accurately entered, updated, and maintained data in the LMS, Student Information Systems

• Verified and correct data to ensure accuracy and completeness during the migration process.

• Organized and stored data efficiently for easy retrieval.

• Conducted data cleaning and validation to eliminate errors.

• Ensured smooth data transfer between old and new systems, troubleshooting issues as needed.

• Generated academic reports and summaries as required during the migration process.

• Maintained confidentiality and security of sensitive student information.

• Met daily/weekly data entry targets and deadlines.

• Adhered to reporting standards of deliverables.

Deallite UK

Data Entry Volunteer Team Member 28/08/2022 - 30/07/2023

• Entered and verified data from various sources, resulting in 25% reduction in data errors

• Added Companies to Company’s Web Application

• Added Investors and Data to Company’s Web Application

• Updated and corrected company’s database records, resulting in 20% increase in data accuracy

• Collaborated with cross-functional teams to ensure data consistency across departments

• Maintained confidentiality and security while working with sensitive data EDUCATION

Obafemi Awolowo University, Ile-Ife 2018 B.Sc. Geography CERTIFICATIONS & TRAINING

• Responsible Data Management &Digital Economy Federal Ministry of Communications & Innovation (2024)

• Virtual Assistance ALX (2024)

• Data Science Fellowship UTIVA (2022)

• Data Analysis Industrial Training Brainnest Germany Consulting (2022)

• Project Management Clarionttech (2020)

• Data Science & Problem Solving IBM (2020)

TECHNICAL SKILLS

• Tools: Microsoft Excel (Advanced), Power BI, PostgreSQL.

• Systems: CRM, LMS, Database Management, Automated Reporting.

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