Licensed Pharmacy Technician - Medicare/Medicaid

LaTeresa Chapple

Pharmacy Technician - Medicare, Medicaid, BCBS, Aetna

Raytown, MO 64133

*************@*****.***

+1-913-***-****

Professional Summary

LaTeresa is a State of Missouri Licensed Pharmacy Technician with several years of experience in a Pharmaceutical Environment. Skilled in providing excellent customer service. Able to accurately assess problems and resolve them in a timely manner to ensure customer satisfaction. Handles tasks with accuracy and efficiency. Adheres to safety and privacy laws. Fluent with Pharmaceutical Operations and Member Services. Well-mannered with data entry and providing customer support over the phone. TECHNICAL/PROFESSIONAL SKILLS

Pharmacy Services - order processing, insurance verification, fill/label Microsoft Office - Word, Outlook, Excel

Willing to relocate: Anywhere

Work Experience

Pharmacy Technician

Lee's Summit Pharmacy-Lees Summit, MO

January 2019 to Present

• Order medication, and restock the shelves

• Fill and refill prescription and put the label the bottles

• Input, verify and update patient's insurance

• print all of the fed ex and online orders in the morning so they can be filled

• Take customer calls for medication, refills and answer any question the customer might have about insurance, prior auth or copay's

• Start the process of getting auth on specialist medicine

• Print walk-in orders, process new insurance and take payments Associate Fulfilment Pharmacy/ Data Entry Clerk

Medicare, Medicaid, BCBS, Aetna-Grandview, MO

October 2016 to November 2019

• Fill / Label prescriptions & pack filled prescriptions (cold pack, box pack, vial pack)

• Replenish shelves and automated dispensing machines & track inventory

• Verify patient prescriptions and demographic information before shipments

• Verify all major medical insurance, Medicare, Medicaid, BCBS, Aetna, etc.

• Handel any other office or clerical duties as assigned

• Key In fulfillment (RX) orders

Pharmacy Technician

Optum RX-Overland Park, KS

May 2014 to January 2015

Temporary Assignment)

• Packer / Fill Prescriptions

• Received order's and entered them into the system

• Picked order as they came down the assemble line

• Prepare packing labels and prioritize material for shipment out of warehouse Assistant Manager

Exquisite Boutique-Raytown, MO

January 2011 to April 2014

• Assisted manager with administrative duties, hiring & training new staff members

• Open & close store, handle bank deposit, count down draws and fill out shift paperwork, daily close reports and month end reports

• Delegated work to team, handle schedules and work breaks,

• Answer customer's calls, inquires, orders and handle payment agreements Skills

• Excel

• Medical Terminology

• Medical Office Experience

• Insurance Verification

• Microsoft Outlook

• Data Entry Operator

• Data Entry

• Data-Entry

• Computer Operation

• Pharmacy Technician Experience

• Customer Service

• HIPAA

• Typing

• ICD-9

• Transcription

Certifications and Licenses

Pharmacy Technician Certification

Contact this candidate