Digital Communications and Customer Service Leader

Resume – Barbara Seaman

**** ******** ******, ********, ** 11210

347-***-****

*******@*****.***

Education

Katherine Gibbs College Digital Communications (2006 – 2008)

Sheepshead Bay High School

Regents Honors Graduate (2005)

Work Experience

Nation Sanitation

Supervisor & Customer Service Specialist (2009 – Present)

●Supervise sanitation teams and coordinate service schedules.

●Handle customer concerns with professionalism and efficiency.

●Maintain compliance with health and safety regulations.

PS 198K – The Alfred J. Kennedy School, Brooklyn, NY

PTA President (2023 – 2025)

●Directed parent-teacher meetings and strengthened school-family communication.

●Organized fundraising events and enrichment programs.

●Advocated for student needs and school improvement initiatives.

●Managing email communications through Outlook or Gmail

●Scheduling and calendar management using digital tools

●Conducting online research and compiling information

●Maintaining digital filing systems and organizing electronic documents

●Operating point-of-sale (POS) systems and processing transactions

Party City

Cashier & Balloon Specialist (2007 – 2009)

●Processed customer transactions and provided personalized balloon services.

●Assisted with event product setup and inventory restocking.

Wendy’s

Cashier (2005 – 2007)

●Took customer orders, managed register operations, and maintained dining area cleanliness.

●Provided fast, friendly, and accurate service in a team environment.

Daffy’s

Cashier (2006)

●Handled customer purchases and returns.

●Maintained store presentation and provided fashion assistance.

Rainbow

Sales Associate (2005)

●Assisted customers with apparel selection and fitting.

●Handled merchandise organization and store upkeep.

Manhattan Criminal Court

Secretary to Judge Juanita Bing (2001)

●Prepared legal documentation and scheduled court appointments.

●Managed confidential files and supported courtroom administration.

●Creating and editing documents in Microsoft Word or Google Docs

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