Customer Service

Alicia Borders

Flat Rock, AL ***************@*****.*** 423-***-****

Professional Summary

Dependable and detail-oriented professional with experience in school environments, office administration, and facility cleanliness. Strong background in organization, scheduling, student supervision, and maintaining safe, clean, and orderly workspaces. Reliable, hardworking, and trusted to work independently. Relevant Experience

Substitute Teacher – Jackson County Board of Education (2025–Present)

• Maintained safe, organized classrooms across all grade levels

• Supervised students and supported behavior management

• Followed lesson plans and school procedures reliably Lead Daycare Teacher – Mountain View Christian Academy (2022–2025)

• Maintained clean, safe, and structured classroom environments

• Organized daily schedules, activities, and supplies

• Communicated with parents and staff regarding student needs Office Assistant / Dispatcher – Bryson Transportation LLC (2017–2022)

• Answered phones, scheduled appointments, and handled front-desk duties

• Managed filing, data entry, payroll, billing, and invoicing

• Maintained organized records and confidential information Manager – S & S (2014–2017)

• Supervised staff, scheduling, and daily operations

• Ensured workspaces were clean, safe, and properly maintained Education

GED – Northeast Alabama Community College

Key Skills

Office Administration • Scheduling • Filing & Data Entry • Phone Etiquette • Microsoft Office • Payroll & Billing • Classroom & Student Supervision • Facility Cleanliness • Time Management • Reliability • Teamwork

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