Pharmacy Data Analyst & Certified Technician

Quynh Nguyen

206-***-**** • ******@*****.***

Summary

Certified Pharmacy Technician with over 28 years of experience in retail, mail order, and corporate pharmacy operations. Extensive background supporting pharmacists, processing prescriptions, resolving insurance claims, maintaining regulatory compliance, and providing exceptional customer service. Experienced in pharmacy data analysis, invoice auditing, vendor payment processing, and pharmacy financial reporting. Proficient with pharmacy management systems, SAP, Microsoft Office, and pharmacy billing processes. Recognized for accuracy, attention to detail, problem-solving, and strong communication skills. Qualifications

Washington State Certified Pharmacy Technician • Pharmacy Compliance

National Certified Pharmacy Technician • Inventory Control

Prescription Processing • Controlled Substance Documentation

Pharmacy Operations • Pharmacy Financial Reporting

Insurance Billing & Rebilling • Team Collaboration

Customer Service • Data Analysis

Medication Order Entry • Attention to Detail

Professional Experience

Pharmacy Data Analyst

02/2024 – 04/2026

Costco Corporate Pharmacy Department – Issaquah, WA

Researched and verified weekly McKesson invoices using SAP FBL1N prior to payment processing.

Validated invoices from more than 25 pharmacy vendors to ensure payment accuracy.

Compiled weekly pharmacy receiving and payroll reports.

Collected sales, gross margin, payroll, and expense data from OneStream for budgeting and executive presentations.

Prepared recurring pharmacy financial reports, including P&L, IMM, and payroll analysis.

Coordinated with vendor maintenance teams to establish new vendor accounts.

Assisted pharmacy regional supervisors and warehouse personnel in resolving invoice discrepancies and payment issues.

Accounting Analyst

06/2017 – 02/2024

Costco Corporate Accounts Payable Department – Issaquah, WA

Processed vendor invoices and payments while maintaining high accuracy.

Processed optical paybacks for warehouse short-pay situations.

Generated Alteryx reports and communicated with vendors regarding payment requirements.

Prepared freight and accrual journal entries at period-end close.

Researched and resolved Non-PPV pharmacy invoices using SAP FBL1N and FBL3N.

Audited invoices before payment release.

Maintained vendor records and ensured timely payments.

Collaborated with purchasing teams, vendors, and internal departments to resolve payment discrepancies.

Assisted coworkers with invoice research and payment processing. Pharmacy Technician

09/2013 – 06/2017

Costco Mail Order Pharmacy – Issaquah, WA

Assisted customers by phone and email with prescription questions and order status.

Established customer pharmacy profiles and processed prescription orders.

Entered insurance information for billing and claims processing.

Processed prescription refill requests accurately.

Utilized Condor and Symphony pharmacy systems.

Delivered professional customer service while maintaining patient confidentiality. Pharmacy Technician

07/2008 – 09/2013

Costco Warehouse #110 – Issaquah, WA

Processed new and refill prescriptions received in person and by telephone.

Entered prescription information accurately into the pharmacy system.

Assisted pharmacists with prescription preparation and workflow.

Processed customer payments.

Submitted and resolved insurance claims and rebills.

Maintained accurate patient medication records.

Communicated with healthcare providers to clarify prescription information when needed. Pharmacy Technician

09/1997 – 07/2008

Rite Aid – Bellevue, WA

Processed prescriptions received by telephone and in person.

Prepared medications under pharmacist supervision while following state and federal regulations.

Maintained inventory and controlled substance documentation.

Managed invoices and inventory records.

Assisted customers with prescriptions, insurance questions, and payments.

Delivered friendly and efficient customer service in a fast-paced retail pharmacy. Education

Bachelor of Business Administration

American InterContinental University

Hoffman Estates, Illinois 2009

Pharmacy Technician Certificate

Renton College

Renton, Washington 1997

Certifications

Washington State Pharmacy Technician Certification

National Pharmacy Technician Certification

Professional Reference

Available upon request.

Contact this candidate