Logistics Systems/Shipment & Transportation Coordinator

* * * * *

LILLIAM S. VAZQUEZ-ROSA

**** ****** ***** **, *******, TX 76549

Cell 580-***-****

**********@*****.***

SUMMARY

Over 19 years of experience in Logistics Administration, Transportation Management, Supply Chain, and IT Support Administration, as a civilian contractor supporting the United States Army and Air Force in all areas. Quality-focused and an initiative-taker with friendly customer service skills and knowledge. Experience leading small and large projects.

QUALIFICATIONS

Security Clearance – Active DOD SECRET CLEARANCE Completed 201***-******

Transportation Coordinator

Administrative Clerk

Spanish translator

Squad leader

Warehouse Issue Point Lead

Integrated Logistics Analysis Program (ILAP)

Shelf-Life Program

Global Combat Support System-Army (GCSS-Army)

Logistics Support Activity (LOGSA)

Federal Logistics Data (FED LOG)

Integrated Booking Systems (IBS)

Joint Container Management (JCM)

Cargo Movement and Operation Systems (CMOS)

Integrated Convergence (IGC)

Single Mobility System (SMS)

Radio Frequency Identification Transit Visibility

(RF-ITV) Tech

Defense Property Accountability System (DPAS)

Defense Logistics Agency (DLA)

Logistics Material Program (LMP)

Army War Deployment System (AWRDS)

Forklift Operator

EXPERIENCE

C2- JADOCS Administrator & SENTINAL Chat Client Administrator/ Client Systems/Hardware Support & IT Asset Management Support Logistics MicroTech, Sep 2024 – Jun 2026 / General Dynamic IT, Jun 2021 – Sep 2024 – Oct 2018 – Jun 2021, Al Udeid AF Base, Doha, Qatar

Position shall work, support, administer, and manage systems of server and client hardware, software, applications, and services.

Install, configure, use, manage, troubleshoot, repair, upgrade, inspect and support server systems (physical and virtual), including administration of core and functional services.

Manage and administer user accounts, profiles, and access.

Monitoring user access and adherence to set up policies and procedures to ensure a secure operating environment.

Monitor workstation and server logs for errors and failures and perform proper troubleshooting and maintenance.

Provide technical help for assigned projects. Provide desktop, server, and software application integration support.

Operate and support monitoring and analysis tools; and detect, analyze, and resolve platform, infrastructure, and system problems.

Monitor and control system performance, use the capacity to ensure optimal performance, availability, serviceability, and report any vulnerabilities or deficiencies to government technical representatives.

Manages the functionality and efficiency of a group of computers running on one or more operating systems.

Supporting sustainment operations for the Joint Automated Deep Operations Coordination System (JADOCS).

On Sentinel chat I help and provide customer chat access and resolve any application issues.

Helping and providing the customer with the chat setup and feature information.

Received and responded to live chats.

Gathered credentials and verified required information.

Actively listened to the customer, taking their request for services. Developed/presented customer service solutions.

Ability to communicate clearly and professionally in a verbal and written format.

Placed proper notes in the system (MSL) writing down exactly what action was taken or needs to be taken on JADOCS or Sentinel Chat Clients functions or issues.

Ensured proper security procedures are followed in all customer interactions.

Inventoried sorted and weighed incoming materiel to verify receipt of items on requisition or invoices.

Examined stock to verify quantity or conformance to specifications. Maintain automated and manual accounting records

Stored material in bins, on the floor, on shelves or in containers according to finding information. Filled orders or issue supplies from stock.

Marked material with identifying codes, figures, or letters, using labeling equipment. Determined methods of storage, identification and stock location considering temperature, humidity, height /weight limits, turnover, floor loading capacities, and required/available space.

Moved or transported materiel or supplies to other departments using material handling equipment such as 4k, 6k, 15, forklifts

Maintain automated inventory and other stock records. Identify and designated items as retail or wholesale.

Received, stored, and sorted unserviceable equipment and supplies for disposal / turn-in (DRMO).

Responsible for the Key Control, Shelf-life, and Hazardous Material of the Project Team. Responsible for personnel training and production.

Oversee verification, condition code and processing of all repair parts and secondary items turned in by customers and supply activity personnel.

Supervise basic office and warehouse duties, data entry, filing, equipment accountability, and inventory and customer service relations.

Ensure proper receipt, storage, and issue of all installation requests for government equipment and supplies.

Request and process the “Returns Material Authorizations” (RMA) for material damages.

Ensure physical security of assigned areas and surrounding buildings.

Add, move, and change client hardware and software to meet end user data needs. Implement client workstation software patches, security fixes, and service releases according to local instructions.

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Provide system support to clients working on the network/domain. Configure client level software, change software configuration, and perform basic configuration management functions.

Notify the unit of Equipment Custodian of any hardware relocation and equipment problems.

Obtain an implementation checklist from the theater in NOSC, NCC, or FSO before installing any equipment.

Help with installing, testing, and accepting new systems according to the terms of the purchase contract and instructions.

Periodically review the organization's needs for computer resources and confirm computer equipment requirements the unit Equipment Custodian submits.

Promote user awareness concerning unauthorized or illegal use of computer hardware and software.

Perform e-mail management and help users with creating PSTs and moving official emails to electronic file plans.

Help with the tracking and management of OEM/COTS licenses, warranties, service level agreements for renewals of client equipment and software.

Support O&M of deployable communications suites (e.g., Executive Communication Kits (ECK) and Communications Fly-away Kits (CFK), including equipment set-up, tear-down, troubleshooting and support, and managing security groups, folders, mailboxes.

Conducted daily cleanup and location maintenance. Performed other duties and responsibilities as assigned. Warehouse Specialist/Supply Clerk - Transportation & Container Coordinator/ Movement Control Tech/ RF-ITV Technician I Vectrus OMDAC-SWACA, Mar 2018 - Oct 2018, Vectrus APS-5, Oct 2010 – Apr 2017, Camp Al Sayliyah Doha, Qatar

Inventoried sorted and weighed incoming and outgoing materiel to verify receipt of items on requisition or invoices. Performed supply receiving, storage, and shipping tasks as needed.

Prepare shipments by MILAIR, USPS, or Commercial Carrier (UPS, DHL, and FEDEX) with documents (DD1149, DA1348, DA1750, DA3161 and any other documents required by shipping carrier).

Examined stock to verify quantity or conformance to specifications. Stored material in bins, on the floor, on shelves or in containers according to finding information. Marked material with identifying codes, figures, or letters, using labeling equipment. Filled orders or issue supplies from stock.

Determined methods of storage, identification and stock location considering temperature, humidity, height /weight limits, turnover, floor loading capacities, and required/available space. Moved or transported materiel or supplies to other departments using material handling equipment such as 4k, 6k, 15, forklifts.

Maintain automated inventory and other stock records. Maintain automated and manual accounting records. Identify and designated items as retail or wholesale. Research changes and updates on Technical Manuals (TM’s) for equipment inventories.

Received, stored, and sorted unserviceable equipment and supplies for disposal / turn-in (DRMO).

Responsible for the Key Control, Shelf-life, and Hazardous Material of the Project Team. Responsible for training and production of the personnel.

Oversee verification, condition code and processing of all repair parts and secondary items turned in by customers and supply activity personnel.

Supervise basic office and warehouse duties, likely to data entry, filing, equipment accountability, and inventory and customer service relations.

Ensure proper receipt, storage, and issue of all installation requests for government equipment and supplies.

Established and managed the Joint Container Movement (JCM) weekly and monthly container inventory and performed physical inspections of over 10,000 containers yearly In-Accordance with AMMO 43 Intermodal Dry Cargo Container CSC and MIL-STD-3037 Department of Defense.

Knowledgeable facilities, cargo planning, container management and stowage operations, capabilities, and limitations.

Possess a vast knowledge of Sealift operations including Army Watercraft (LSV), USC-7 IBS sustainment booking as well as Port Handling and Inland Transportation services. Coordinate, plan, and arrange all transportation services (air, land, and sea) for all APS inbound/outbound equipment.

Ensure Radio Frequency Identification (RFID) Tags are written accurately and placed on all outbound cargo, and In-Transit Visibility (ITV) is supported throughout the shipment process.

Managed all Preventative Maintenance Work Orders submitted to Qatar Container Maintenance repair.

Attend weekly meetings with the Surface Deployment and Distribution Command (SDDC) on matters relating to surface operations, sealift, and line haul/convoy operations.

Plan and coordinate line haul/stow plan, port ops, upload/download and arrange for all commercial and government transportation assets. Arrange for commercial equipment to support mission requirements for APS assets.

Help in all aspects, including outbound cargo shipment, the required transportation documentation (i.e., Custom Clearance Documents, Transportation Control Movement Documents (TCMD), Material Release Orders (MRO), etc.)

Knowledge of USCENTCOM Container Management Program, JCM and USCENTCOM Container Management LOI.

Performed daily safe handling procedures for the receipt, storage, maintenance, and issue of ammunition.

Knowledge and follow Of US Army supply regulation and practice: AR/PAM 700-138, AR/PAM 708-1-3, AR/PAM 710-2, AR/PAM 750-43, AR/PAM735-5, AR/PAM 738-751, AR/PAM710-2-2, AR/PAM 750-1.

Escorted, loaded, and unloaded trucks in the ASP. Sorted, visually inspected, and located items by DODIC, lot number and condition codes.

Maintained magazine data cards and planography on location and updated, as necessary. Performed magazine and lock maintenance as needed.

Conduct random supply operations assessment surveys of Class II, III, V and VII and sensitive item inventories as needed.

Performed ammunition of stock control and used manual records to perform stock control and accounting procedures for ammunition, explosives, and associated explosive components.

Weighing, marking, and processing military cargo to include rolling stock cargo for air shipment with proper Air Force Instructions and Army Manuals as it relates to proper air shipments. Ensure the proper handling, storage, and accountability of pallets, nets, and other cargo shipping assets.

Breakdown/segregate inbound cargo finding TCN’s (Transportation Control Numbers) and DoDAAC’s (Department of Defense Activity Address Codes).

Provide specialized functional services within the ADACG (Arrival/Departure Airfield Control Group) operations as assigned, including air transportation in theater.

Responsible for the preparation and maintenance of transportation movement logs, cargo movement logs, and daily mission logs.

Coordinate shipment planning activities with military personnel and pass along pertinent information about cargo flight rules and regulations to both the internal and external customer.

Ensure physical security of assigned areas and buildings. Conducted daily cleanup and location maintenance. Performed other duties and responsibilities as assigned. EDUCATION

• Pharmacy Technician (Allied School, Online, 2013)

• Accounting Level I (Great Plains Vo-Tech, OK, 2007)

• Travel & Tourism (MBTI Business, PR. 1994)

CERTICATIONS

Security+ CE (Online, 2027)

Microsoft Azure Administrator AZ-104 (Online, 2027)

VMware Certified Associate (Online)

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