Sr. E-commerce Operations Assistant
Resume:
Aashish Gosai
Sr. Ecommerce Assistant
***************@*****.***
Shahdara, Delhi-110032
SKILLS
•Key Account Management
•Ecommerce Operations Management
•Team Handling
•Sales performance analysis
•Vendors and suppliers Management
•Product & catalog Management
•Returns, Refunds, and RTO
Management
•Order Lifecycle Management
•Inventory forecasting and stock
reconciliation
•Shopify Store Management
•Deep Dive Analysis
•Strategic Planning
ACADEMIC QUALIFICATION
Diploma (Electronics &
Communication Engineering)
Pusa Polytechnic
2015 New Delhi
B.com
Delhi University (School of Open
Learning)
2014 New Delhi
PROFILE
Multitasking skill with 4+ year in learning experience in Team Handling Operations Management Supply
Management Product Management Vendor
Management Return, RTO Management in Ecommerce. PROFESSIONAL EXPERIENCE
Ayouthveda(AIMIL)
Sr. E-commerce Assistant
Feb 2025 – Present Delhi
•Managed end-to-end marketplace operations across
Amazon, Flipkart, Meesho, Myntra, Nykaa, Ajio,
Shopify, Snapdeal, Tata 1MG, and Purple.
•Handled product onboarding, SKU creation, bulk
listings, and catalog optimization
•Monitored daily orders, dispatch, and SLA
compliance with logistics partners
•Maintained inventory control, stock reconciliation, and marketplace availability
•Managed returns, refunds, RTOs, claims, and
penalties with support teams
•Tracked listing health, suppressed listings, and account issues for quick resolution
•Prepared daily, weekly, and monthly MIS reports using MS Excel
•Developed strategies to increase revenue from existing accounts
•Affordability & efficiency – launching affordability
(Coupons,Deals,BXGY) on catalogue.
•Boosted sales in the beauty category by 40% through targeted strategy implementation.
•Enabled Affordability Levers - Collaborating With Brands On Deals, Coupons, Combos, Sampling, B1G1,
MOQ Offers to Make The Product More Affordable &
Accessible To Customers.
•Deep Dives across metrics such as selection, vendor acquisition, Lost Buy Box (LBB), Out of Stock (OOS), Regional out of stock(ROOS), GV.
Freelancer
Freelancer
Jan 2020 – Nov 2024 Delhi
Working as a freelancer for the last three years in the e- commerce industry.
•Handled end-to-end eCommerce operations across
major marketplaces
•Managed product listings, cataloging, and pricing accuracy
•Tracked sales performance, returns, and account health metrics
•Executed promotions, campaigns, and marketplace
deals
•Coordinated FBA/Assured fulfillment and shipping
manifests
•Achieve seller launch, selection, and seller success targets
•Helping seller in Inventory forecasting & Amazon ads.
•Analyzed client data and identified opportunities for growth
KK Telecom
Team leader
Jan 2022 – Dec 2024 New Delhi
Working at VI (Vodafone Idea) as a Technical Service Group Team Leader, leading a team of 10 RF Engineers.
•Managing the Tech Support Operation (Network) for the Delhi Circle of Vodafone
Cellasia Infocom
DT Engineer
Apr 2019 – Dec 2021 New Delhi
Working on VODAFONE MS PROJECT as a DT Engineer.
•Did drive test on TEMS Tool. Prepare Manage Customer Complaint.
•Analysis Level, Quality drop in reports, log files for reasons of call drops, neighboring relations, handover failure.
Telecom Network Solutions PVT LTD.
DT Engineer
Nov 2017 – Jan 2019 Noida
Working on VODAFONE MS PROJECT as a DT Engineer for 4 Months.
•Prepare Drive report and analysis RSCP, Ec/No, HSDPA, HSUPA…
•Analysis log files. Drive test happening with 3 handsets. VI (Vodafoneidea)
Territory Sales Executive
Jul 2017 – Nov 2017 Kutch Gujrat
•Leading a team of 5 Executives, prioritizing strategic initiatives and provide escalation support as needed. Linkquest Telecom Ltd.
DT Engineer
Feb 2016 – Jul 2017 Noida
Working on (NSN VODAFONE) MS PROJECT 2G/3G & 4G
SCFT and Customer Complaint as a DT Engineer. Working on (Ericsson IDEA) in 2G & 3G SCFT project as a DT Engineer.
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