UKG Workforce Management Consultant

NIROSHA BHOOTHAM

UKG CONSULTANT

512-***-****. ***********@*****.***.

Leander, Texas, United states.

PROFESSIONAL SUMMARY

Results-driven UKG Consultant with over 6 years of experience in implementing, configuring, and supporting UKG Workforce Management (WFM) solutions, including Timekeeping, Accruals, Scheduling, Attendance, Workforce Integration Manager (WIM), and Analytics. Proven expertise in gathering business requirements, designing workforce management solutions, configuring complex pay rules, and integrating UKG systems with ERP, Payroll, HRIS, and third-party applications. Strong experience collaborating with business stakeholders, conducting user training, and delivering end-to- end UKG implementations across healthcare, retail, manufacturing, and financial services industries.

• Skilled in requirements analysis, solution design, configuration, data migration, system upgrades, API-based integrations, payroll synchronization, and production support while ensuring compliance, operational efficiency, and workforce optimization across enterprise environments.

• Extensive hands-on expertise in UKG modules such as Timekeeping, Scheduling, Accruals, Attendance, Workforce Integration Manager (WIM), Workforce Analytics, and Advanced Scheduling.

• Proven ability to gather, analyze, and document business requirements, translating workforce management needs into scalable UKG solutions that improve operational efficiency and workforce productivity.

• Experienced in configuring complex pay rules, overtime calculations, shift differentials, premiums, holiday policies, union agreements, and labor law compliance requirements.

• Skilled in designing and implementing workforce scheduling solutions that optimize labor utilization, improve employee engagement, and reduce workforce management costs Strong expertise in configuring accrual plans, leave management policies, attendance tracking, exception handling, and absence management processes within UKG environments.

• Hands-on experience developing and maintaining Workforce Integration Manager (WIM) interfaces for seamless integration between UKG, Payroll, HRIS, ERP, and third-party enterprise applications.

• Proficient in troubleshooting configuration issues, performing root cause analysis, and providing production support to ensure system stability and business continuity.

• Experienced in data migration, system validation, user acceptance testing (UAT), parallel testing, and deployment activities during UKG implementation and upgrade projects.

• Adept at creating custom reports, dashboards, and workforce analytics solutions that provide actionable insights for business leaders and support strategic workforce planning.

• Strong understanding of workforce compliance requirements, labor regulations, collective bargaining agreements, and industry-specific workforce management standards.

• Collaborated closely with HR, Payroll, Operations, IT teams, and executive stakeholders to deliver end-to-end workforce management solutions aligned with organizational goals.

• Conducted workshops, training sessions, and knowledge transfer activities for end users, managers, and system administrators, ensuring successful adoption of UKG applications.

• Experienced in Agile and Waterfall project methodologies, participating in requirement gathering, solution design, configuration, testing, deployment, and post-production support activities.

• Recognized for delivering high-quality UKG solutions, improving payroll accuracy, enhancing workforce visibility, streamlining business processes, and driving continuous process improvements through innovative workforce management strategies. PROFESSIONAL EXPERIENCE

Company: Hyundai Capital America, Irvine CA Jan 2024- Present Role: Senior UKG Consultant

Responsibilities:

• Managed full lifecycle implementation, enhancement, and optimization projects for UKG Dimensions, including solution design, configuration, testing, deployment, and production support.

• Analyzed complex business requirements and translated them into scalable workforce management solutions covering Timekeeping, Scheduling, Attendance, Leave Management, and Labor Tracking.

• Configured advanced pay policies, work rules, shift differentials, overtime calculations, holiday pay rules, meal and break policies, and union-specific labor agreements.

• Designed and maintained workforce scheduling configurations, including schedule groups, shift templates, self-scheduling, open shifts, and staffing optimization rules.

• Developed and configured accrual profiles, leave plans, carryover policies, service-based entitlements, and absence management workflows aligned with organizational policies.

• Built and supported UKG Workforce Integration Manager (WIM) interfaces to integrate UKG Dimensions with Workday, ADP, SAP, Oracle HCM, payroll systems, and third-party applications.

• Developed data transformation and mapping logic using XML, XSLT, SQL, and interface configuration tools to ensure accurate employee, payroll, and labor data synchronization.

• Created and optimized SQL queries for data validation, reconciliation, troubleshooting, and reporting activities across workforce management and payroll systems.

• Configured and maintained API-based integrations using REST and SOAP web services for real-time workforce data exchange between enterprise applications. Developed custom reports, operational dashboards, and workforce analytics solutions using UKG Analytics to provide actionable insights into labor costs, productivity, compliance, and employee utilization.

• Performed system configuration migrations across Development, QA, UAT, and Production environments while maintaining change management and release governance standards.

• Executed end-to-end testing activities, including System Integration Testing (SIT), User Acceptance Testing (UAT), payroll validation, regression testing, and defect resolution.

• Investigated and resolved complex production issues by performing root cause analysis, log reviews, interface monitoring, and data reconciliation to ensure system stability and payroll accuracy.

• Collaborated with HR, Payroll, Finance, Operations, and IT stakeholders to define workforce strategies, improve business processes, and ensure compliance with labor regulations and organizational policies.

Provided technical leadership, documentation, knowledge transfer, and mentoring to junior consultants while supporting continuous process improvement initiatives and UKG platform enhancements.

Company : Critical River, Pleasanton, CA Jul 2020 – Dec 2023 Role : UKG Consultant

Responsibilities:

• Implemented and configured UKG Workforce Central modules including Timekeeping, Scheduling, Attendance, Leave Management, and Labor Management to support enterprise workforce operations.

• Participated in discovery sessions and requirement-gathering workshops with business stakeholders, HR teams, payroll administrators, and system owners to document workforce management requirements and process flows.

• Configured organizational structures including labor levels, labor categories, cost centers, business units, locations, and job hierarchies to enable accurate labor tracking and reporting. Designed and maintained pay codes, work rules, rounding rules, exception rules, shift differentials, premium pay calculations, and compliance-related workforce policies.

• Configured employee profiles, security profiles, manager roles, access control settings, and workflow approvals to support role-based system access and governance.

• Developed and maintained Workforce Integration Manager (WIM) interfaces for employee master data, labor allocation, payroll exports, and organizational hierarchy synchronization between UKG and SAP HCM.

• Performed interface mapping, data transformation, file validation, and error handling using XML, XSLT, flat files, and integration configuration tools to ensure seamless data exchange.

• Created complex SQL queries, stored procedures, and validation scripts to support payroll reconciliation, workforce data auditing, exception analysis, and reporting requirements.

• Generated custom workforce reports and ad-hoc analytics to monitor attendance trends, labor utilization, overtime costs, schedule adherence, and workforce productivity metrics.

• Executed data migration, employee data conversion, configuration validation, and system verification activities during implementation and enhancement projects.

• Supported System Integration Testing (SIT), User Acceptance Testing (UAT), payroll parallel testing, and regression testing by preparing test scenarios, validating results, and resolving configuration defects.

• Diagnosed and resolved production issues involving timecard calculations, attendance exceptions, interface failures, accrual discrepancies, and payroll processing errors through detailed root cause analysis.

• Collaborated with cross-functional technical teams to perform application upgrades, patch deployments, configuration migrations, documentation updates, and ongoing system optimization initiatives.

Company: Maverick Innograrage, Dover,DE Jan 2018 – Jun 2020 Role: UKG Analyst

Responsibilities:

• Supported the implementation, configuration, and ongoing maintenance of UKG Workforce Central applications, ensuring alignment with workforce management and payroll business requirements.

• Configured schedule patterns, shift assignments, employee groups, rotation schedules, and staffing rules to support operational workforce planning and resource allocation.

• Maintained accrual plans, leave balances, attendance programs, and exception management configurations to support organizational leave and compliance policies.

• Assisted in workforce data conversion activities, including employee master data validation, historical timecard migration, labour account mapping, and system reconciliation during implementation projects.

• Participated in UKG application upgrades, service pack installations, and environment refresh activities, performing configuration validation and impact analysis.

• Developed and maintained inbound and outbound integration files using XML, CSV, flat-file formats, and automated data exchange processes between UKG and external HR/payroll systems Utilized SQL queries and data validation scripts to analyze workforce data, identify discrepancies, support audit requirements, and ensure payroll processing accuracy.

• Contributed to requirements analysis, process documentation, configuration reviews, and functional design discussions to support workforce management solution delivery Executed test cases for functional testing, integration testing, payroll validation, and production deployment activities while tracking defects and supporting issue resolution efforts.

• Created operational reports, workforce dashboards, user guides, training materials, and system documentation while providing end-user support and knowledge transfer for business teams. SKILLS

• Workforce Management Platforms: UKG Dimensions, UKG Workforce Central (WFC),

• UKG Workforce Management (WFM).

• UKG Modules: Timekeeping, Scheduling, Advanced Scheduling, Attendance, Accruals,

• Leave Management, Labor Management, Workforce Analytics.

• UKG Integration Tools: Workforce Integration Manager (WIM), Interface Designer, Data

• Hub, Integration Configuration Tools.

• Workforce Configuration: Pay Policies, Work Rules, Pay Codes, Labor Levels, Labor

• Categories, Cost Centers, Employee Profiles, Security Profiles, Schedule Groups, Shift

• Templates, Staffing Rules.

• Payroll & Compliance: Overtime Rules, Shift Differentials, Premium Pay Calculations,

• Holiday Pay Rules, Meal & Break Policies, Payroll Validation, Payroll Reconciliation, Labor Compliance, Union Agreements

EDUCATION

Masters in Analytical Chemistry - Osmania University (2010-2012). Bachelor of Science in Biotechnology & Bio Chemistry – Kakatiya University(2007-2010).

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