William "Liam" Samuel, MBA, CSM
Maple Shade, NJ ******************@*****.*** 201-***-****
PROFILE
Highly accomplished Educator and Project Manager offering 7 years of successful experience in higher education, project management, operations management, and sales. Possess unique blend of business acumen, technical expertise, teaching experience, and administrative. Experienced developing and presenting engaging lesson plans to college students and integrating technology in the classroom. Effective training and managing teams that collaborate as a focused unit to achieve ambitious goals. Polished communicator accustomed to working closely with key stakeholders across industry and cultural lines and building positive relationships at all organizational levels.
Strategic Business Planning Performance & Process Improvement Construction Experience
Budget & Resource Management Team Building & Management Technology Integration
Risk Management & Assessment Public Speaking / Presentations Conflict Resolution
Scrum, Agile & Waterfall Methodology Business & Technical Solutions Staff Training & Development
Software Development Lifecycle SaaS Implementations Change Management PROFESSIONAL EXPERIENCE
Kean University, Union, NJ 01/23 Present
Adjunct Professor
• Teach 2 to 3 classes per semester to approximately 30+ senior-level undergraduate students. Teach various subjects, including Operations Management, Logistics and Transportation, Supply Chain Management, New Product Development, Business Ethics & Corporate Social Responsibility, International Management, Management Information systems, and senior capstone Business Integrative Strategy.
• Create and present lesson plans to students. Grade students, provide feedback, and manage classroom activities. Utilize LMS Canvas, Blackboard.
TEKsystems New York, NY 03/24 05/24
IT Project Manager – NYU Langone Contract
• Contracted to manage $15 million IT project related to VoIP, IT infrastructure, DIA, and overall IT support for NYU medical facilities and international call center; completed site launch in Bogota, Colombia, Las Vegas, 4 sites in NYC.
• Developed all phases of project and coordinated efforts of 12 teams throughout duration of project. Managed project changes, software development lifecycle, risk analysis, technical troubleshooting, and issue resolution. Managed construction project management.
• Presented project updates to executive leadership at monthly meetings. Actalent Parsippany, NJ 05/23 12/23
Project Manager - Ferring Pharmaceuticals Contract
• Served as Project Manager for IS / OT Department on $50 million project for new pharmaceutical drug approved by the FDA. Supervised 12 teams throughout project timeline. Created resource planning, analyzed risks, updated risk register, performed software development lifecycle, and resolved project issues. Participated and led various meetings: kick-off, daily scrum, risk planning, and monthly steering committee. Presented reports on status of project to senior-level leaders.
• Oversaw launch of infrastructure site/construction management and aligned project with GAMP 5, 21 CFR part 11 regulations.
Employment Solutions Parsippany, NJ 12/22 05/23
Technical Project Manager - Solix Inc. Contract
• Utilized Agile framework alongside Waterfall methodology for execution of $15 million IT project. Led 8 teams throughout SDLC and ensured that all key deliverables, goals, and milestones were achieved. Built out API project.
• Held daily scrum and project meetings to identify and resolve project issues to ensure timely completion of deliverables.
• Worked collaboratively with key stakeholders for scheduling, establishing project priorities, and project planning.
• Performed risk assessments, updated risk register, and integrated measures to minimize risk exposures.
• Conducted resource scheduling, cost accounting, and invoicing for internal and external customers. Applegreen, Glen Rock, NJ 02/22 08/22
IT Project Manager
• Lead 7-8 projects concurrently valued at $105 million related to IT infrastructure at travel plazas across the U.S. Coordinated efforts of 14 teams throughout project. Led meetings with internal and external stakeholders with vendors such as Oracle, Granite including construction project management. Prepared weekly status reports performed enterprise risk planning, and updated risk register.
• Integrated Agile practices to streamline processes and numerous actions to be completed. Continued...
William "Liam" Samuel, MBA, CSM Résumé / Page 2
PROFESSIONAL EXPERIENCE continued ...
Computer Enterprises Inc., Philadelphia, PA 09/21 02/22 Jr. Project Manager / Systems Analyst – Comcast Contract
• Managed project with $20 million budget and led 7 teams for successful deployment and reconstruction of Comcast intranet and SEO tracking capabilities. Created dashboards in Power BI and Adobe Analytics.
• Designed risk register for intranet overhaul and adjusted issue log based on project needs.
• Functioned as COVEO and Adobe Analytics Administer for Internal Communications and IT departments.
• Collaborated with Project Management Team throughout project management lifecycle to achieve project deliverables.
• Devised query pipelines and filters result ranking for SEO. Oversaw software development lifecycle. Amazon, Robbinsville and Burlington, NJ 01/21 07/21 Operations Manager
• Brought on to train and supervise workforce of 78 employees and manage operating budget of $25 million.
• Identified and implemented lead process improvements and initiatives ad hoc.
• Completed biweekly change-management analysis to revise SOPs and increase operational efficiency.
• Implemented Six Sigma practices into operations to support lean-work processes. US Department of Energy, Remote 01/20 12/20
Clean Cities Workforce Development Intern
• Carried out duties remotely managing 6 teams throughout states of Kansas and Missouri. Integrated Salesforce into Non- Profit Organizations to improve efficiency, increase funding, and expand the organization as a whole; completed project with 17 organizations that were all successfully upgraded and expanded.
• Wrote reports for analysis and made recommendations for process improvements. Ebenezer Home Health, Remote 05/17 12/19
Operations/Sales Manager
• Hired as a Sales Manager to work remotely to manage sales of this home health agency. Created marketing campaigns, website, and training materials. Hired, trained, and managed skilled / non-skilled nursing staff.
• Organized community events for health awareness and conducted marketing with skilled nursing facilities, clinics, hospitals, and assisted living facilities to expand customer base and generate new revenue streams.
• Maintained $10,000 to $15,000 in monthly revenues, which expanded to $25,000 per month in 2019. EDUCATION & PROFESSIONAL DEVELOPMENT
Rowan University, Glassboro, NJ Prospective
Doctorate in Educational Leadership
Montclair State University, Montclair, NJ
M.B.A., concentration in Project Management
Kean University, Union, NJ
B.S., Management
Certified ScrumMaster, Scrum Alliance
Project Management Graduate Certificate, Montclair State University AFFILIATIONS
Project Management Institute, New York and New Jersey Chapters TECHNICAL SUMMARY
Project Management: Agile Framework, Waterfall Methodology, Software Development Lifecycle, SaaS Implementations CRM: Salesforce
ERP: Microsoft Project, PDI, Oracle NetSuite, Smartsheet, Azure DevOps, Visio, ServiceNow, ClickUp, Monday.com Video Conferencing / Remote: Zoom, Microsoft Teams, Cisco Webex Design: Adobe Photoshop, Adobe Premiere, Adobe InDesign Analytics: Google, Adobe, Power BI, COVEO
Collaboration: Microsoft SharePoint, Slack, Microsoft Yammer, Microsoft Teams Education: Blackboard, Canvas