Security & Retail Operations Professional

PAUL AMERPEROSA

**************@*****.*** 650-***-**** Tacoma, WA 98421

Summary

Observant professional accustomed to working alone to maintain security at facilities. Knowledgeable about detecting and preventing incidents, reporting crime and providing basic first aid. Thorough understanding of enforcement policies coupled with deep familiarity of safety equipment.

Skills

Problem solving

Attention to detail

Time management

Quick learner

Productive

communication skills

Team Worker

Detail Oriented

Experience

Retail Management inc Federal Way, Washington

Front Counter Attendant

12/2025 - Current

Greeted customers and provided friendly, efficient service at front counter.

Processed customer transactions accurately using point-of-sale systems.

Assisted customers with product inquiries and recommendations effectively.

Handled customer complaints professionally to enhance satisfaction levels.

Menzies Aviation San Francisco, California

Air Cargo Handler

01/2023 - 01/2026

Loaded and unloaded air cargo from aircraft using specialized equipment.

Inspected cargo for damage and ensured proper documentation was completed.

Operated ground support equipment to facilitate efficient cargo movement.

Assisted in resolving issues related to missing packages or delayed deliveries.

Loaded and unloaded cargo from aircrafts, trucks, and containers.

Monitored storage areas to ensure proper temperature control for sensitive items.

Inspected cargo for damages or defects to ensure safe transport.

Organized cargo in the warehouse according to size and weight.

International Protective Agency San Francisco

Security Officer

08/2022 - 12/2022

Monitored access points to ensure security protocols were followed.

Conducted regular patrols of premises to deter and detect suspicious activities.

Responded promptly to alarms and emergencies, coordinating with local authorities.

Enforced company policies while maintaining a safe environment for staff and visitors.

Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.

Confirmed visitor identification prior to granting entry into the building.

Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.

Education and Training

Tafuna High School Tafuna, American Samoa

06/2021

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