Licensed Peer Support & Case Management

Ashley Biddix

Peer Support and Case Managemeny Expertise

Wilmington, NC 28411 +1-910-***-**** *********@*****.*** Professional Summary

Licensed Peer Support Specialist seeking employment in behavioral health/sub use/criminal justice field(s). Involved in this field for 20 years in different areas of NHC and surrounding counties. Work Experience

ACT Team Case Manager

PAMH Wilmington, NC

March 2025 to November 2026

Assist with housing

Harm Reduction

Community Engagement

Medication Management

Transportation

Documentation for state of NC

Housing Specialist

RHA, Inc. Wilmington, NC

January 2018 to January 2025

Started community support employment, Learned proper documentation for the state of NC, began learning about resources and building my network for the MH/ Sub Use field(s). Last title while employed was PSS for ACTT team and I assisted with housing.

LEAD Case Manager (law enforcement assisted diversion) program TASC probation and parole via Coastal Horizons Justice Services Wilmington, NC February 2022 to October 2024

Starting position was peer support for reentry services (RESET program). Second position was case management for RESET program.

Third position was director of LEAD program (law enforcement assisted diversion) Assisted in community Harm Reduction

Mandated federal grant for LEAD

Advocate for LEAD in NHC Courts

Residential Manager

The Tides, Inc Wilmington, NC

October 2022 to January 2023

Overnight residential manager

Mandated DSS Reporter

Mentor

Education

NC Addiction Specialist (Currently Obtaining CADC Credits) UNC Chapel Hill, NC

September 2023 to Present

Upper secondary education

UNC Chapel Hill, NC

September 2023 to Present

Studying human services to obtain bachelor’s degree and master's degree in management of facilities. Peer Support and WRAP Certified (NC Certified Peer Support Training) Ontrack Wellness Chapel Hill, NC

August 2024 to September 2026

High school diploma

Emsley A Laney High School Wilmington, NC

August 1998 to June 2002

Skills

Healthcare data collection Behavioral health State healthcare regulations Conflict management Life skills building Behavior analyst experience Cognitive behavioral therapy Medical terminology Safety plans Care coordination Working with individuals with neurodevelopmental disorders Attention to detail Time management Teamwork Health education campaign programs Professional networking Discharge planning Adverse drug reaction monitoring Safe environment creation Patients with cognitive disabilities Working with people with autism First aid Mental health facility experience Public health law policy knowledge One-on-one health counseling Treatment planning Victims of domestic violence support Peer support advocacy Health insurance verification via electronic systems OSHA (regulatory compliance area) Handling patient inquiries Maintaining an organized workspace Manual patient registration Epic Basic life support Collaborate with healthcare professionals Patient referrals Documentation Confidential information handling Volunteer engagement program management Maintaining patient confidentiality Resident's rights Medical administrative support - Medical administrative support experience (3-5 years) Safety inspections for hazard identification EMR systems HIPAA Collaborative intervention Public health program planning Managing patient records Mentoring Interpersonal skills Crisis intervention resource coordination Community health group education sessions Infection control Data entry Care plans Medication charting Managing community health initiative budgets - Largest community health initiative budget managed ($100,000-$500,000) Law enforcement Support Peers Working with people experiencing homelessness Crisis intervention Working with individuals from underserved communities CPR Organizational skills Coordinating health fairs - Health fairs coordinated (3-5 fairs) Epidemiology Landlord-tenant law Fair Housing regulations Safety planning Direct support Trauma-informed care Health education and counseling Client relationship development Community health & wellness Healthcare infection prevention and control expertise Environmental health training Stress management program development High-risk population support Correspondence management Managing social services clients - Largest number of social services clients managed simultaneously (11-25 clients) Working with people with developmental disabilities Social skills building Working with individuals with substance use disorders Health screening programs Group counseling Motivational interviewing Transportation safety regulations De-escalation techniques Medication administration Patient monitoring Treatment administration record (TAR) Community Outreach Task prioritization Behavior management Crisis management Emotional regulation techniques Infectious diseases

(public health) Individual counseling Patient family and caregiver education Health screenings Child welfare Crisis intervention counseling Preventive health (patient care) OSHA Resident supervision Suicide prevention techniques Harm reduction Languages

English

Certifications and Licenses

The Influence of Trauma on Sub Use

Present

Psychopharmacology in Behavioral Health

Present

Cultural Competence

Present

Infection Control: Basic Concepts

Present

Person-Centered Planning in Behavioral Health

Present

Supporting Client Rights in Behavioral Health

Present

Understanding Blood Borne Pathogens

Present

Stages of Change Model in Tx of Sub Use Disorders

Present

Applying Ethical Decision-Making in Clinical Practice Present

NC Case and Care Management Overview

Present

Recognizing and Responding to a Person in Crisis

Present

Intro to Motivational Interviewing

Present

U.S. Criminal Justice System

Present

Building Emotional Intelligence

Present

Navigating Ethical Challenges

Present

Conducting Clinical Assessments via Telehealth

Present

Strategies for Navigating Ethics of Dual Relationships and Termination Present

Confidentiality in Sub Use Disorder Tx

Present

Assessing and Screening for Suicide Risk

Present

Peer Support in Sub Use Recovery

Present

Basics of Effective Documentation

Present

Intro to Co-Occuring Disorders

Present

Peer Support Boundaries 0

Present

Ethics 101: Comprehensive Guide for Peer Support

Present

Assessing and Treating Alcohol Use Disorders

Present

Brief Risk Intervention (NCASPPB)

Present

Boundaries for Lived-Experience Professionals

Present

Understanding TASC (NCASPPB)0

Present

Embracing the Unknown: Finding Inner Strength Through Grief Response Present

Power Mapping Tool for Peer Specialists

Present

Peer Support Collaborative: Trauma Responses and Resiliency Present

Human Resources Development (250 hr course completion) Present

Ethics and Character: course instruction

Present

NC Travel and Tourism Information (70 hr course at Wake Tech) Present

GEO Reentry Services/ u change u

Present

StepUp Wilmington Job Readiness Training Program

Present

Infection Control Certification

Driver's License

January 2023 to January 2032

No points on insurance or license

Mental Health First Aid

March 2027

CPR Certification

September 2026

Certified Peer Specialist (CPS)

September 2026

Certified WRAP Facilitator

September 2026

Moral Reconation Therapy (MRT)

September 2026

NCCPSS

May 2024 to May 2026

NCI + Prevention

March 2026

First Aid Certification

November 2025

Youth Mental Health First Aid Certification

Certified Safety Professional

BLS Certification

ACLS Certification

Certified Recovery Specialist

Certified Home Health Aide

Certified Medication Aide

Certified Case Manager

Nonviolent Crisis Intervention (NCI)

Bloodborne Pathogens Certification

Gambling: The Hidden Addiction PS Training

Additional Information

Authorized to work in the US for any employer

Contact this candidate