Executive Director Driving Operational Efficiency

DEANNA SCHLEIGH

301-***-**** **************@*****.*** Hagerstown, United States

EMPLOYMENT HISTORY

Executive Director at Seaton Hagerstown

May 2019 - Present, Hagerstown

Directed organizational strategy and operations, leading a team of 50 staff members to achieve a 80% increase in overall efficiency within one fiscal year. Oversaw budget management of $6 million, ensuring financial sustainability while reallocating resources to priority initiatives that led to a 50% reduction in operational costs.

Implemented resource optimization strategies that resulted in a 33% reduction in operational costs.

Enhanced team performance through targeted training programs, contributing to improved productivity metrics.

Successfully completed stretch assignments in troubled sister communities while maintaining operations in my home community; evacuated a sister community and conducted operations for six weeks in an alternate location. Safely relocated residents and laid off employees to wind down operations. Office Manager at Binford and Reid Insurance

April 2018 - May 2019, Hagerstown

Managed vendor relationships, negotiating contracts that resulted in savings of 25% on office supplies and services.

Implemented a new filing system that decreased document retrieval time, enhancing workflow and communication.

Streamlined office operations, reducing administrative costs while increasing overall productivity.

Customer service via telephone, in-person and online Legal Secretary at Wilson Forte LLP

August 2011 - April 2019, Hagerstown

Coordinated and managed a high volume of legal documents, ensuring compliance with regulatory standards and accuracy in all filings. Facilitated communication between clients and attorneys, enhancing client satisfaction scores by 25% through timely updates and follow-ups. Drafted and reviewed legal correspondence, including contracts and pleadings, contributing to a 15% increase in successful case outcomes. Judicial Secretary at The Honorable W. Kennedy Boone, III July 2007 - July 2011, Hagerstown

Managed and organized the daily schedules of judges, ensuring efficient time management and prioritization of critical court cases. Drafted and reviewed legal documents, including briefs and orders, contributing to a 15% increase in case processing efficiency.

Coordinated communication between court personnel, attorneys, and clients, effectively reducing response times by 50%.

Maintained accurate and up-to-date case files, enhancing retrieval time by 30%, which improved overall courtroom productivity.

Courtroom Clerk at Circuit Court for Washington County Maryland

September 2000 - July 2007, Hagerstown

Processed legal documents and filings with a 95% accuracy rate, minimizing errors and enhancing the integrity of case management.

Maintained accurate and organized court records, resulting in a 40% reduction in document retrieval time and improved accessibility for stakeholders. Coordinated with judges, attorneys, and court personnel to facilitate effective communication and streamline case management.

SUMMARY

I am a business professional with experience in legal, insurance and senior living. My senior living experience spans a wide range from business office duties, into sales and admissions and returning to operations in the executive role. Teamwork is an important aspect to every role and I believe there is always more to learn. EDUCATION

Bachelor's Degree in Business

Administration

Immaculata University

August 1996 - May 2000, Immaculata, PA

Managed daily courtroom operations, ensuring the smooth and efficient processing of over 150 cases per week.

SKILLS

Operational Efficiency Team Leadership Strategic Planning Resource Optimization Budget Management

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