Dedicated Customer Service & Team Support

Joe Dong

Flushing, NY • 917-***-**** • ***********@*****.***

Objective

Reliable and adaptable worker seeking an opportunity to contribute in a fast-paced environment. Strong ability to learn quickly, communicate effectively, and support team operations through responsibility and consistent effort. Experience

Teacher / Teacher’s Assistant

Faith Summer Day Camp – Flushing, NY (2016 – 2023)

● Supervised and managed groups of children (ages 5–10) in classroom and camp settings

● Assisted with lesson delivery and supported students with assignments and homework

● Maintained a safe, structured, and organized environment

● Communicated effectively with staff and students to ensure smooth daily operations

● Developed strong leadership, patience, and conflict-resolution skills Restaurant Worker (Family-Owned Business)

Yonkers, NY (2024 - Present)

● Handled cashier responsibilities, including processing transactions and managing orders

● Assisted in food preparation and cooking in a fast-paced kitchen environment

● Provided customer service by taking orders and ensuring customer satisfaction

● Maintained cleanliness, restocked supplies, and supported daily operations

● Collaborated with team members to ensure efficiency during busy hours Education

Queens College – Queens, NY - Expected Graduation 2026 Manhattan College – Bronx, NY

Francis Lewis High School – Fresh Meadows, NY

Skills

● Customer Service

● Communication

● Teamwork & Collaboration

● Time Management

● Adaptability & Quick Learning

● Problem Solving

● Leadership & Responsibility

● Food Preparation & Kitchen Operations

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