Senior Visual Communications Art Director

JOHN H. DREW JR.

Senior Graphic Designer Art Director Visual Communications Designer

New Jersey 908-***-**** ********@**.*** Portfolio: www.jhd-designs.com

PROFESSIONAL PROFILE

Senior Graphic Designer, Art Director, and Visual Communications Designer with 20+ years of experience creating executive presentations, brand systems, digital content, technical publications, websites, training programs, and customer-facing communications for Fortune 500 and enterprise organizations across financial services, healthcare technology, consulting, manufacturing, and enterprise software. Known for translating complex business and technical information into polished visual communications that improve adoption, support training, and strengthen brand consistency.

CAREER HIGHLIGHTS

20+ years delivering creative communications, presentation design, web content, documentation, and enterprise communications across regulated and technical environments.

Fortune 500 and enterprise experience includes MetLife, Siemens Healthineers, PwC, Firmenich, EOSE, and independent consulting through JHD Designs LLC.

Creative/digital toolkit includes Adobe Creative Cloud, PowerPoint, Adobe Experience Manager, WordPress, SharePoint, Confluence, HTML, XML, HTL, ColdFusion, SQL, COSIMA, TFS, and Google Workspace.

CORE COMPETENCIES

Graphic Design • Art Direction • Presentation Design • Visual Communications • Executive Communications • Brand Identity • Publication Design • Information Design • Technical Illustration • Infographics • Data Visualization • Digital Content • Web Content Management • Content Governance • Training Materials • Customer Communications • Adobe Experience Manager • WordPress

PROFESSIONAL EXPERIENCE

Founder Art Director & Visual Communications Consultant

JHD Designs LLC Remote 2013–Present

Founded and continue to lead a remote creative consultancy providing branding, graphic design, presentation design, web design, publication design, illustration, and visual communications services.

Design logos, brand identity systems, brochures, digital graphics, social media assets, book covers, editorial layouts, presentations, websites, and promotional campaigns.

Manage client relationships, creative direction, production schedules, and project delivery from concept through final artwork across print, digital, and web channels.

Lead Technical Writer Visual Communications Designer

EOSE Edison, NJ (On-site) October 2023–June 2025

Led business communications and documentation across 3 product launches, producing presentations, manuals, help systems, and client-facing content that accelerated adoption by 20%.

Created customer-facing documentation, process graphics, training materials, release communications, and branded content for enterprise software audiences.

Standardized documentation procedures and content workflows using SharePoint, Confluence, and JIRA, reducing production time by 12% and improving consistency.

Lead Technical Writer / Technical Writer III Information Designer

AMPCUS / Siemens Healthineers Remote November 2021–April 2023

Served as lead writer and content owner for automated medical device documentation within the Atellica portfolio, supporting customer-facing, internal, and regulated documentation needs.

Created online help, print/PDF documentation, training assets, technical illustrations, screenshots, workflow graphics, and animated step-by-step training content.

Managed 8–9 reviewer cycles through Adobe Acrobat Document Cloud and coordinated structured authoring/review activities in COSIMA CMS and TFS.

Quality Assurance Manager (Contract)

APS (Arizona Public Service) Remote, AZ June 2021–September 2021

Managed QA communications, test documentation, review materials, and process documentation supporting IBM Maximo mobility applications and API-Connect middleware.

Created test plans, defect communications, workflow materials, and training support for Agile delivery and enterprise application quality.

Quality Assurance Specialist (Contract)

Aerotek Freehold, NJ January 2021–March 2021

Produced testing documentation for FDA-regulated diagnostic devices, including COVID-19, Alere Pregnancy, and rapid diagnostic products.

Supported documentation accuracy, validation activities, quality records, and cGxP-aligned procedures within regulated healthcare manufacturing environments.

Content Writer Content Manager

PwC (Stefanini) Florham Park, NJ September 2018–October 2019

Led migration of legacy documentation from Documentum to Adobe Experience Manager (AEM), updating and validating legal, compliance, business, and internal content.

Managed high-volume AEM web content, including page properties, metadata, keyword tagging, content structure, HTML, XML, HTL, links, and publishing workflows.

Performed editorial QA, content validation, version control, and governance checks; trained new AEM authors on publishing workflows and standards.

IS Automation Support Technical Writer

Firmenich Plainsboro, NJ March 2016–June 2018

Authored technical and business documentation for lab automation systems, chemical analyzers, hardware/software installations, and manufacturing technology environments.

Created visual training materials, step-by-step procedures, workflow graphics, installation guides, and user documentation for technical staff and lab technicians.

Managed content in Oracle and SharePoint and served as liaison between IT engineering, infrastructure leadership, and lab personnel.

Release Manager Applications Product Owner

MetLife Somerset, NJ August 2004–December 2014

Served as platform owner and applications product owner for multiple annuity, insurance illustration, banking, and enterprise software systems, including MetWins and related financial platforms.

Led communications and release management for 10 years, producing release notes, stakeholder updates, impact summaries, training materials, and executive-level communications for U.S. and Canadian teams.

Directed 10–15 concurrent release cycles per deployment window, coordinating internal teams and external vendors including Microsoft, IBM, Lenovo, and Siemens IT support.

Created and delivered written documentation, instructor-led training, video training, installation guidance, and testing procedures for engineers, IT staff, business users, and field operations.

EDUCATION

Bachelor of Arts (B.A.), Visual Communications (Design) — Collins College, Tempe, AZ 2004

Graduate Studies (MFA Coursework), Production Design & Fine Arts — Academy of Art University, San Francisco, CA 2008–2009

Computer Information Systems Coursework — Kean University, Union, NJ 2000–2002

Computer Information Systems Coursework — New Jersey Institute of Technology, Newark, NJ 2000–2002

Computer Information Systems Coursework — DeVry University, Woodbridge, NJ 1992–1994

PORTFOLIO

www.jhd-designs.com — Portfolio includes graphic design, branding, illustration, publications, website work, marketing communications, and visual storytelling.

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